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Troubleshooting
Message Possible causes Possible corrective measures
Charging error
Battery is not charged. Charge battery.
Outside temperature is
too hot or cold.
Make sure phone is charging at a normal
temperature.
Contact problem
Check the charger and its connection to
the phone.
No voltage Plug the charger into a different outlet.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Number not
allowed.
The Fixed dialing number
function is on.
Check the Settings menu and turn the
function off.
Impossible to
receive/ send
text messages
& photos
Memory full Delete some messages from your phone.
Files do not
open
Unsupported file format Check the supported file formats.