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M-511401 96d User Manual 73
8/10 Honeywell
Warranty
Warranty Statement
All products are designed and manufactured to the latest
internationally recognized standards by Honeywell Analytics
under a Quality Management System that is certified to ISO
9001.
Service in the field or at the customer’s premises is not covered
under these warranty terms. Time and travel expenses for on-site
warranty services will be charged at Honeywell Analytics’ normal
billing rates. Contact your Honeywell Analytics Service
Representative for information on Service Contracts.
Warranty Conditions
The Honeywell Analytics (HA) Limited Product Warranty only extends to
the sale of new and unused products to the original buyer where
purchased from HA or from a HA authorized distributor, dealer or
representative. Not covered are: consumable items such as dry-cell
batteries, filters and fuses or routine replacement parts due to the normal
wear and tear of the product; any product which in HA’s opinion has been
altered, neglected, misused or damaged by accident or abnormal
conditions of operation, handling, use or severe sensor poisoning; defects
attributable to improper installation, repair by an unauthorized person or
the use of unauthorized accessories/parts on the product
Any claim under the HA Product Warranty must be made within the
warranty period and as soon as reasonably possible after a defect is
discovered. If a Warranty claim is being sought it is the responsibility of
the buyer to obtain a Service Event number (SE#) from HA and if
practical return the product clearly marked with the SE# and a full
description of the fault.
HA, at its sole discretion, may elect to send replacement goods to buyer
prior to receipt of the defective goods. Buyer agrees to return defective
goods with in 30 days or to pay for the replacement goods.