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4
Other Printing Problems
Problem Causes, Descriptions, and Solutions
The print on the
entire page is fad-
ed.
If Toner Saver is selected in the [Print Quality] tab on the printer driver tab,
the entire page will be faded when printed.
See the printer driver Help.
The print smudg-
es.
Settings for thick paper have not been made when printing on thick paper.
• PCL 6/5e and PostScript 3
Select [Thick] for [Type] on the printer driver [Paper] tab.
• RPCS™
Select [Thick] for [Paper Type] on the printer driver [Print Settings] tab.
When printing
graphics, the out-
put and the screen
are different.
If the printer driver is configured to use the graphics command, the graph-
ics command from the machine is used to print.
If you want to print accurately, set the printer driver to print without using
the graphics command.
See the printer driver Help.
Page layout is not
as expected.
Print areas differ depending on machine used. Information that fits on a
single page on one machine may not fit on a single page of another ma-
chine.
Adjust the [Printable area] setting in the [Printer Configuration] dialog box on
the [Print Settings] tab in the RPCS™ printer driver.
See the printer driver Help.
Duplex printing is
malfunctioning.
• Duplex printing cannot be done with paper set in the bypass tray.
When using duplex printing, make settings to use paper from a tray
other than the bypass tray.
• Duplex printing cannot be done with thick paper, OHP transparencies,
or labels specified as the paper type. Specify another paper type.
• Duplex printing cannot be done with a tray for which [1-Sided Copy] has
been specified as Paper Type on the System Settings menu. Change the
Paper Type setting for the tray to [2-Sided Copy] on the System Settings
menu. See General Settings Guide.
When using Win-
dows 95/98/Me,
Windows 2000/
XP, or Windows
NT4.0, either com-
bined printing or
booklet print does
not come out as ex-
pected.
Make sure the application's paper size and orientation settings match those
of the printer driver.
If a different paper size and orientation are set, select the same size and ori-
entation.
When using Win-
dows 95/98/Me,
Windows 2000/XP,
or Windows NT4.0,
Auto Reduce/En-
large print does not
come out as expect-
ed.