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The Machine Does Not Print
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4
Problem Solutions
Is the Data In indicator
blinking or lit after starting
the print job?
If not, data is not being sent to the machine.
❖
❖❖
❖ When the machine is connected to the computer using
the interface cable
Confirm that machine port settings are correct. For a parallel
port connection, port LPT1 or LPT2 should be set.
• Windows 95/98/Me
A
Click the [Start] button, point to [Settings], and then click
[Printers].
B
Click the icon of the machine. On the [File] menu, click
[Properties].
C
Click the [Details] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
• Windows 2000
A
Click the [Start] button, point to [Settings], and then click
[Printers].
B
Click the icon of the machine. On the [File] menu, click
[Properties].
C
Click the [Port] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
• Windows XP Professional
A
Click the [Start] button, and then click [Printers and Faxes].
B
Click the icon of the machine. On the [File] menu, click
[Properties].
C
Click the [Ports] tab.
D
Check the [Point to the following port(s)] box to confirm
that the correct port is selected.
• Windows XP Home Edition
A
Click the [Start] button, [Control Panel], [Printers and Other
Hardware], and then [Printers and Faxes].
B
Click the icon of the machine. On the [File] menu, click
[Properties].
C
Click the [Ports] tab.
D
Check the [Point to the following port(s)] box to confirm
that the correct port is selected.
• Windows NT 4.0
A
Click the [Start] button, point to [Settings], and then click
[Printers].
B
Click the icon of the machine. On the [File] menu, click
[Properties].
C
Click the [Port] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
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❖❖
❖ Network connection
Contact your network administrator.