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FRIEDRICH AIR CONDITIONING CO.
10001 Reunion Place, Ste. 500, San Antonio, TX 78216
(210) 546-0500 877-599-5665 x 261 FAX (210) 546-0630
Email: tac@friedrich.com
www.friedrich.com
Printed in the U.S.A.
TECHNICAL SUPPORT
CONTACT INFORMATION
FRIEDRICH AUTHORIZED PARTS DEPOTS
AAA Refrigeration Service
1322 24th Street, Suite B
Kenner, Louisiana 70062
504-464-7444
877-813-7444
Alamo Service Company
1450 North Flores Street
San Antonio, Texas 78212
210-227-2450
800-328-2450
The Gabbert Company
6868 Ardmore
Houston, Texas 77054
713-747-4110
800-458-4110
Johnstone Supply of Woodside
27-01 Brooklyn Queens Expway
Woodside, New York 11377
718-545-5464
800-431-1143
Reeve Air Conditioning, Inc.
2501 South Park Road
Hallandale, Florida 33009
954-962-0252
800-962-3383
CUSTOMER SATISFACTION and QUALITY ASSURANCE
Friedrich is a conscientious manufacturer, concerned about customer satisfaction, product quality, and
controlling warranty costs. As an Authorized Service Provider you play a vital role in these areas. By adhering
to the policies and procedures you provide us with vital information on each warranty repair you complete.
This information is used to identify product failure trends, initiate corrective action, and improve product
quality, thereby further reducing warranty expenses while increasing customer satisfaction levels.
CHARGES TO CUSTOMER
The customer/end user is not to be charged for any warranty repairs to correct defects in materials or
workmanship in accordance with the specifi c warranty provisions outlined in the product’s warranty
certifi cate.