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23552-1-0607Page 42
With proper installation and maintenance, your new Direct Vent Gas Fireplace will provide years of trouble-free service. If you do
experience a problem, refer to the troubleshooting guide below. This guide will assist a qualified serviceperson in the diagnosis of
problems and the corrective action to be taken. Refer to page 41 for initial startup and GAS Line purge instructions.
SYMPTOM
CHECK ACTION
No spark when system is turned to “ON”
and reset cycle* has been completed
Check for 120V between black “hot” line
at control module and “white” return at
module
If 120V not present, check fuse or circuit
breaker or repair wiring leading to
fireplace.
Spark for six (6) seconds at ignitor, but no
ignition of burner.
a. Check that gas is turned on and system
purged
Turn gas on and/or purge system
b. Check that tips of ignitor are directly
above ports on main burner. Spark is
between electrodes and not from one
electrode to burner.
Position electrodes so tips are directly
above burner port ports and about ¼" to
3
/8" above burner.
c. Check for 120V at each coil on the gas
valve and listen for click, indicating gas
valve is opening.
If 120V present, but gas valve does not
click, replace gas valve.
Spark for six (6) seconds, main burner
lights, but goes out when spark stops.
Check for clean ground path between
electrode bracket and fireplace chassis.
Check wiring to wiring diagram label.
Check for broken electrode on high-tension
lead attachment to module.
Clean, position according to wiring diagram,
and repair defective electric connections. If
all electrical connections are clean and
correct, replace module.
Main burner lights normally and then goes
out.
a. Check thermostat if applicable. Turn thermostat up to call for heat or
replace
b. Check high-tension lead and connector
for shorts.
Replace spark electrode assembly
c. Refer to installation instructions
troubleshooting guide for issues such
as venting.
Repair as required.
The conversion shall be carried out in accordance with the
requirements of the provincial authorities having jurisdiction
and in accordance with the requirements of the CSA B149.2
installation code (Canada) and with the requirements of the
National Fuel Gas Code Z223.1/NFPA 54 (United States).
WARNING: This conversion kit shall be installed by a
qualified service agency in accordance with the manufacturer's
instructions and all applicable codes and requirements
of the authority having jurisdiction. If the information in
this instruction is not followed exactly, a fire, explosion, or
production of carbon monoxide may result causing property
damage, personal injury, or loss of life. The qualified service
agency is responsible for the proper installation of this kit.
The installation is not proper and complete until the operation
of the converted appliance is checked as specified in the
manufacturer's instructions supplied with the kit.
Installer notice: Using an ink pen, fill out the required information
on the conversion label. Remove the backing from label and
stick label in a visible position on bottom of fireplace close to
gas valve.
Installer notice: These instructions must be left with the
appliance.
Instructions for converting your direct ignition fireplace from
natural gas to propane/LP gas.
All direct ignition fireplaces are shipped from the factory equipped
to operate on natural gas. To convert the direct ignition fireplace
to operate on propane/LP gas, follow the instructions on Page
43. Please see the appropriate parts list for your model for parts
included with the direct ignition fireplace.
Check the items in the kit with the parts list. Notify the supplier of
any items that are missing before installing the conversion kit.
DIRECT IGNITION TROUBLESHOOTING
DIRECT IGNITION PROPANE/LP GAS CONVERSION