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116646-01E 35
POSSIBLE CAUSE
1. Gas leak. See Warning
statement above
1. Gas leak. See Warning
statement above
2. Control valve defective
1. Gas leak. See Warning
statement above
1. Improper log placement
2. Air holes at burner inlet
blocked
3. Burner ame holes blocked
4. Improper venting or excessive
blockage
5. Excessive amounts of embers
and pan material
REMEDY
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 21)
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 21)
2. Replace control valve
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 21)
1. Properly locate logs (see In-
stalling Logs, Lava Rock and
Glowing Embers, page 25)
2. Clean out air holes at burner
inlets. Periodically repeat as
needed
3. Remove blockage or replace
burner
4. Have the vent system inspect-
ed, including the termination
cap. Remove any restrictions
or obstruction
5. Clear excess embers until a
minimum gap of 1/2" remains
under the grate
OBSERVED PROBLEM
Fireplace produces unwanted
odors
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Dark residue on logs or inside
of replace
TROUBLESHOOTING Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.