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Troubleshooting 53
Missing Pixels LCD screen
has spots
• Cycle power On-O.
• Pixel that is permanently O is a
natural defect that can occur in
LCD technology.
• For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at: http://
www.dell.com/support/monitors.
Stuck-on Pixels LCD screen
has bright
spots
• Cycle power On-O.
• Pixel that is permanently O is a
natural defect that can occur in
LCD technology.
• For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at: http://
www.dell.com/support/monitors.
Brightness
Problems
Picture too
dim or too
bright
• Reset the monitor to Factory
Settings.
• Adjust brightness & contrast
controls via OSD.
Safety Related
Issues
Visible signs
of smoke or
sparks
• Do not perform any
troubleshooting steps.
• Contact Dell immediately.
Intermittent
Problems
Monitor
malfunctions
on & o
• Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test feature
check to determine if the
intermittent problem occurs in
self-test mode.