Filter
Top Products
52 Troubleshooting
Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions.
Common
Symptoms
What You
Experience
Possible Solutions
No Video/Power
LED O
No picture • Ensure that the video cable
connecting the monitor and the
computer is properly connected
and secure.
• Verify that the power outlet is
functioning properly using any
other electrical equipment.
• Ensure that the power button is
depressed fully.
• Ensure that the correct input
source is selected via the Input
Source menu.
• Check the Power Button LED
option under Energy Settings in
OSD Menu.
No Video/Power
LED On
No picture or
no brightness
• Increase brightness & contrast
controls via OSD.
• Perform monitor self-test feature
check.
• Check for bent or broken pins in
the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input
source is selected via the Input
Source menu.