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Vermont Castings Madison
30001453
Warranty
Limited 3 Year Warranty
CFM Specialty Home Products warrants that this woodburning
stove will be free of defects in material and workmanship for a
period of three years from the date you receive it, except that the
catalyst, thermostat assembly, handles, glass door panels, ce-
ment, and gasketing shall be warranted as described below.
CFM Specialty Home Products will repair or replace,
at its option, any part found to be defective upon inspection
by a CFM Specialty Home Products Authorized Dealer. The
customer must return the defective part or the stove, with
shipping prepaid, to the Authorized Dealer or pay for any Au
-
thorized Dealer in-home travel fees or service charges for in-
home repair work. It is the dealer’s option whether the repair
work will be done in the customer’s home or in the dealer’s
shop. If, upon inspection, the damage is found to be the fault
of the manufacturer, repairs will be authorized at no charge to
the customer for parts and/or labor.
Any woodburning stove or part thereof that is repaired
or replaced during the limited warranty period will be war-
ranted under the terms of the limited warranty for a period not
to exceed the remaining term of the original limited warranty
or six (6) months, whichever is longer.
Limited 1 Year Warranty
The following parts of the woodburning stove are warranted
to be free of defects in material and workmanship for a period
of one year from the date you receive it: The thermostat as-
sembly, handles, glass door panels, cement, and gasketing.
Any of these items found to be defective will be repaired or
replaced at no charge, upon the return of the part with post-
age prepaid to a CFM Specialty Home Products Authorized
Dealer.
Any part repaired or replaced during the limited war-
ranty period will be warranted under the terms of the limited
warranty for a period not to exceed the remaining term of
the original limited warranty or six (6) months, whichever is
longer.
Exclusions & Limitations
1. This warranty is transferable; however, proof of original
retail purchase is required.
2. This warranty does not cover misuse of the this stove.
Misuse includes overfiring which will result if the stove is used
in such a manner as to cause one or more of the plates to
glow red. Overfiring can be identified later by warped plates
and areas where the paint pigment has burned off. Overfiring
in enamel fireplaces is identified by bubbling, cracking, chip
-
ping and discoloration of the porcelain enamel finish. CFM
Specialty Home Products offers no warranty on chipping of
enamel surfaces. Inspect your woodburning stove prior to ac-
cepting it for any damage to the enamel.
3. This warranty does not cover misuse of the stove as
described in the Owner’s Guide, nor does it cover any stove
which has been modified unless authorized by a CFM Spe
-
cialty Home Products representative in writing. This warranty
does not cover damage to the stove caused by burning salt
saturated wood, chemically treated wood, or any fuel not
recommended in the Owner’s Guide.
4. This warranty does not cover a stove repaired by some
-
one other than a CFM Specialty Home Products Authorized
Dealer.
5. Damage to the unit while in transit is not covered by this
warranty but is subject to a claim against the common carrier.
Contact CFM Specialty Home Products Authorized Dealer
from whom you purchased your stove or CFM Specialty
Home Products if the purchase was direct. (Do not operate
the stove as this may negate the ability to process the claim
with the carrier.)
6. Claims are not valid where the installation does not
conform to local building and fire codes or, in their absence,
to the recommendations in our Owner’s Guide.
7. The salt air environment of coastal areas, or a high-hu
-
midity environment, can be corrosive to the porcelain enamel
finish. These conditions can cause rusting of the cast iron
beneath the porcelain enamel finish, which will cause the por
-
celain enamel finish to flake off. This warranty does not cover
damage caused by a salt air or high-humidity environment.
8. CFM Specialty Home Products shall have no obligation
to enhance or update any unit once manufactured.
IN NO EVENT SHALL CFM SPECIALTY HOME PROD-
UCTS BE LIABLE FOR INCIDENTAL AND CONSEQUEN-
TIAL DAMAGES. ALL IMPLIED WARRANTIES, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS, ARE LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY. THIS WARRANTY SUPERCEDES
ALL OTHER ORAL OR WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitations of
incidential and consequential damages or limitations on how
long an implied warranty lasts, so the above limitations may
not apply to you. This warranty gives you specific rights and
you may have other rights which vary from state to state.
How to Obtain Service
If a defect is noted within the warranty period, the customer
should contact a CFM Specialty Home Products Authorized
Dealer or CFM Specialty Home Products if the purchase was
direct with the following information:
1. Name, address, and telephone number of the pur-
chaser.
2. Date of purchase.
3. Serial number from the label on the back.
4. Nature of the defect or damage.
5. Any relevant information or circumstances, e.g.,
installation, mode of operation when defect was noted.
A warranty claim will then start in process. CFM Specialty
Home Products reserves the right to withhold final approval of
a warranty claim pending a visual inspection of the defect by
authorized representatives.