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TROUBLESHOOTING
WAR N I NG
TURN OFF, UNPLUG HEATER AND LET COOL BEFORE SERVICING.
ONLY A QUALIFIED SERVICE PERSON SHOULD SERVICE AND
REPAIR HEATER.
CAUTION
NEVER USE A WIRE, NEEDLE, OR SIMILAR OBJECT TO CLEAN ODS/
PILOT. THIS CAN DAMAGE ODS/PILOT.
OBSERVED POSSIBLE
PROBLEM CAUSE SOLUTION
When igniter button is pressed, 1. Igniter electrode positioned 1. Replace igniter
there is no spark at ODS/PILOT incorrectly
2. Igniter electrode broken 2. Replace igniter
3. Igniter electrode not 3. Reconnect igniter cable
connected to igniter cable
4. Igniter cable pinched or wet 4. Free igniter cable if pinched
by any metal or tubing. Keep
igniter cable dry.
5. Broken igniter cable 5. Replace piezo igniter cable.
6. Bad piezo igniter 6. Replace igniter cable
OBSERVED POSSIBLE SOLUTION
PROBLEM CAUSE
When igniter button is pressed, 1. Gas supply turned off or 1. Turn on gas supply or open
there is spark at ODS/PILOT but manual shutoff valve is manual shutoff valve
no ignition. closed
2. Control knob not in “PILOT” 2. Turn control knob to “PILOT”
position position
3. Control knob not pressed in 3. Press in control knob while in
while in “PILOT” position “PILOT” position.
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