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SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR
WILL PROVIDE ONLY A REPLACEMENT WATER HEATER
OR PART THEREOF. THE OWNER IS RESPONSIBLE FOR
ALL OTHER COSTS. Such costs may include but are not
limited to:
a. Labor charges for service, removal, or reinstallation of the
water heater or part thereof.
b. Shipping and delivery charges for forwarding the new wa-
ter heater or replacement part from the nearest distributor
and returning the claimed defective heater or part to such
distributor.
c. All cost necessary or incidental for handling and adminis-
trative charges, and for any materials and/or permits re-
quired for installation of the replacement heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability
imposed on the sale of this heater under state law are limited
to one year duration for the heater or any of its parts. Some
states do not allow limitations on how long an implied war-
ranty lasts, so the above limitations may not apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the
dealer who sold the heater, or with any other dealer handling
the warrantor’s products. If this is not practical, the owner
should contact: A. O. Smith Water Heaters, 500 Tennessee
Waltz Parkway, Ashland City, Tennessee 37015. Phone:
1.800.527.1953 or visit our website: www.hotwater.com.
Replacement Parts may be ordered through authorized ser-
vicers or distributors. Refer to your local Yellow Pages for
where to call or contact A. O. Smith Water Heater Parts Full-
fi llment, 125 Southeast Parkway, Franklin, TN 37068, phone:
1.800.433.2545.
The warrantor will only honor replacement with identical or
similar water heater or parts thereof which are manufactured
or distributed by the warrantor.
Dealer replacements are made subject to in-warranty valida-
tion by warrantor.
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION
DATE ARE REQUIRED TO SUPPORT WARRANTY CLAIM
FROM ORIGINAL OWNER. THIS FORM DOES NOT
CONSTITUTE PROOF-OF-PURCHASE OR PROOF-OF-
INSTALLATION.
DISCLAIMERS
NO EXPRESSED WARRANTY HAS BEEN OR WILL BE
MADE ON BEHALF OF THE WARRANTOR WITH RE-
SPECT TO THE MERCHANTABILITY OF THE HEATER OR
THE INSTALLATION, OPERATION, REPAIR OR REPLACE-
MENT OF THE HEATER OR PARTS. THE WARRANTOR
SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE,
LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR
DAMAGE TO PERSONAL PROPERTY, OR OTHER CON-
SEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT
BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHER-
WISE FOR DAMAGE TO ANY PERSONS OR PROPERTY,
WHETHER DIRECT OR INDIRECT, AND WHETHER ARIS-
ING IN CONTRACT OR IN TORT.
Should governmental regulations or industry standards pro-
hibit the Manufacturer from furnishing a comparable model
replacement under this warranty, the Owner will be furnished
with the closest comparable water heater meeting the then
current governmental regulations and industry standards. A
supplementary fee may be assessed to cover the additional
cost associated with the changes made to meet applicable
regulations and standards.
500 Tennessee Waltz Parkway, Ashland City, TN 37015
Phone: 800-433-2545 • Fax: 800-644-9306
Website: www.hotwater.com
MPORTANT INFORMATION
Model Number
Serial Number
INSTALLATION INFORMATION
Date Installed
Company’s Name
Street or P.O. Box
City, State, and Zip Code
Phone Number
Plumber’s Name