7 Problem solving 132
Understanding product messages
41.3 UNEXPECTED SIZE
TRAY xx
alternates with
To change size touch
Continue
A tray (xx) is loaded with paper that is longer or shorter in the feed direction than the size
configured for the tray.
Touch Continue to get to TRAY xx SIZE=. Reconfigure the size in a tray so the product will use
a tray with the size required for the print job.
If the error does not clear, turn the product off, then turn the product on.
If this message persists, contact an HP-authorized service or support provider (see the
introduce guide on the product CD, or go to www.hp.com/support/lj9000
).
41.5 UNEXPECTED TYPE
TRAY xx
alternates with
To change type touch
Continue
The tray (xx) is loaded with paper that is not the same type configured for the tray.
Touch Continue to get to TRAY xx TYPE=. Reconfigure the size in a tray so the product will use
a tray with the type required for the print job.
If the error does not clear, turn the product off, then turn the product on.
If this message persists, contact an HP-authorized service or support provider (see the
introduce guide on the product CD, or go to www.hp.com/support/lj9000
).
49.xxxxx A critical firmware error has occurred.
If this message persists, contact an HP-authorized service or support provider (see the
introduce guide on the product CD, or go to www.hp.com/support/lj9000
).
50.x FUSER ERROR A fuser error has occurred.
If this message persists, contact an HP-authorized service or support provider (see the
introduce guide on the product CD, or www.hp.com/support/lj9000
).
51.x
PRINTER ERROR
alternates with
To continue cycle
power
A temporary printing error occurred.
Turn the product off, then turn the product on.
If this message persists, contact an HP-authorized service or support provider (see the
introduce guide on the product CD, or www.hp.com/support/lj9000
).
Message Explanation or recommended action
