Voicemail Pro Installation and Maintenance Page 201
15-601063 Issue 22e (16 May 2010)IP Office Release 6
Voicemail Pro Actions: Basic Actions
· F = For Fax Calls
The F letter can be used to automatically detect any incoming fax calls. Once detected, the calls can be
routed to another number. See Routing Fax Calls Using a Menu Action .
· Delete
Use this icon to delete the currently selected custom dialing sequence.
· Invalid Input Handling
The following options can be used if the caller does not dial or dials an invalid digit.
· No of Retries (Voicemail Pro 4.2+)
This option allows you to specify the number of retries a caller is allowed if they make an invalid entry or the
timeout occurs.
· Timeout
If selected, the Voicemail Pro will wait for the specified number of seconds for a valid digit . If the timeout
expires, the Voicemail Pro will either allow a retry or if the No of Retries has been reach, it will follow the
Timeout result connection within the call flow.
· Invalid Entry (Voicemail Pro 4.2+)
If selected, if the caller enters an invalid digit, the Voicemail Pro will either allow a retry or if the No of Retries
has been reach, it will follow the Timeout result connection within the call flow.
· Prompt (Voicemail Pro 4.2+)
You can associate a prompt with the Timeout and or Invalid Entry options. If a prompt is specified, before
allowing a retry the Voicemail Pro will play that prompt. Use the to access the Wave Editor .
Results
The action can have the following results which can then be connected to further actions:
· Timeout
This result is used to connect to a following call flow action if the caller does not make an entry
within the specified number of seconds on their last retry.
· Invalid
This result is used to connect to a following call flow action if the caller makes an invalid entry on
their last retry.
· Others
A result for connection to a following call flow action is shown for each select dialing digit sequence.
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