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Troubleshooting
9-5 41-001343-02 REV04 – 05.2014
Performing Troubleshooting Tasks
Use the following procedures to perform troubleshooting on the IP phone via the configuration files or the Aastra Web
UI.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Log Settings” on pageA-221.
Aastra Web UI
1. Click on Advanced Settings->Troubleshooting.
To set log settings:
2. In the "Log IP" field, enter the IP address of the log server (i.e. the server to which log information will be transmitted).
3. In the "Log Port" field, enter the port number associated with the IP address specified in the "Log IP" field. This port passes the information
from the IP phone to the IP address location.
4. Click Save Settings to save your settings.