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©
Copyright 2000, 1999, 1997 Osmonics, Inc.
Printed in the USA P/N 1017933 Rev. C
Problem Possible Cause Solution
15. Brine tank overflow. a. Brine valve disc 1 held open.
b. Valve disc 2 not closed during brine
draw, causing brine refill.
c. Air leak in brine line to air check.
d. Salt setting too high.
a. Manually operate valve stem to flush
out foreign matter holding disc open.
b. Manually operate valve stem to flush
out foreign matter holding disc open.
c. Check all connections in brine line for
leaks.
d. Set in new values. Refer to
Programming section in this manual.
16. System using more or
less salt than salt
setting.
a. Inaccurate setting.
b. Foreign matter in salt controller
causing incorrect flow rate.
c. Defective circuit board.
a. Correct salt setting. Refer to the
Programming section in this manual.
b. Manually position control to BRINE/
SLOW RINSE to clean controller.
c. Replace control.
17. Intermittent or irregular
brine draw.
a. Low water pressure.
b. Defective injector
!
a. Increase water pressure (20 psi at
conditioner).
b. Replace both injector and injector cap.
18. No conditioned water
after regeneration.
a. Unit did not regenerate.
b. No salt in brine tank.
c. Plugged injector
!
d. Air check valve closed prematurely.
a. Check for power.
b. Add salt to brine tank.
c. Remove injector and flush it and
injector screen.
d. Put control momentarily into REFILL to
free air check. Replace or repair air
check if needed. Refer to instructions.
19. Control backwashes at
excessively low or high
rate.
a. Incorrect backwash controller
!
b. Foreign matter affecting controller
operation
!
a. Replace with correct size controller.
b. Remove and clean controller and ball.
20. Flowing or dripping
water at drain line or
brine line after
regeneration.
a. Drain valve (5 or 6) or brine valve (1)
held open by foreign matter.
b. Weak valve stem return spring on
top plate.
c. Resin in valve.
a. Manually operate valve stem to flush
out foreign matter holding disc open.
b. Replace spring.
c. Clean valve and backwash control.
21. Hard water leakage
during service.
a. Improper regeneration.
b. Leaking of bypass valve
!
c. O-ring around riser tube
damaged
!
a. Repeat regeneration making sure that
the correct salt dosage is used.
b. Replace O-ring.
c. Replace O-ring.
Table 6 - Troubleshooting Procedures