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Problem Possible Cause Solution
10. Continuous
regeneration.
Camshaft does not
stop at the end of
regeneration.
a. Broken projection on drive gear.
b. Defective switch.
a. Replace control.
b. Replace control.
11. Control does not
regenerate
automatically or when
REGEN button is
depressed.
a. Transformer unplugged.
b. No electric power at outlet.
c. Defective motor.
d. Broken gear.
e. Binding in gear train.
f. Defective switch.
a. Connect power.
b. Repair outlet or use working outlet.
c. Replace control.
d. Replace control.
e. Replace control.
f. Replace control.
12. Control does not
regenerate
automatically but does
regenerate when
REGEN button is
depressed.
a. If water flow display is not operative,
refer to item 5 in this table.
b. Incorrect hardness and capacity
settings.
c. Defective circuit board.
a. Refer to item 5 in this table.
b. Set new control values. Refer to the
Programming section.
c. Replace control.
13. Run out of soft water
between
regenerations.
a. Improper regeneration.
b. Fouled resin bed.
c. Incorrect salt setting.
d. Incorrect hardness or capacity
settings.
e. Water hardness has increased.
f. Restricted meter turbine rotation
due to foreign material in meter
housing
!
g. Excessive water usage below
1/5 gallon per minute.
a. Repeat regeneration making certain
that correct salt dosage is used.
b. Use resin cleaner.
c. Set salt control to proper level. Refer to
the Programming section in this
manual.
d. Set to correct values. Refer to the
Programming section of this manual.
e. Set to correct value. Refer to the
Programming section in this manual.
f. Remove meter housing, free up
turbine, and flush with clean water.
Turbine should spin freely; if not,
replace meter.
g. Repair leaky plumbing and/or fixtures.
14. Control does not draw
brine.
a. Low water pressure.
b. Restricted drain line.
c. Injector or injector screen plugged
!
d. Injector defective
!
e. Valve disc 2 and/or 3 not closed.
f. Air check valve prematurely closed.
a. Increase water pressure.
b. Remove restriction.
c. Clean injector and screen. Refer to the
Cleaning the Injector/Injector Screen
section in this manual.
d. Replace injector and cap.
e. Manually operate valve stem to flush
out foreign matter holding disc open.
Replace if needed.
f. Briefly put control into brine refill
status. Refer to the Manual
Regeneration section in this manual.
Replace or repair air check valve if
needed.
Table 6 - Troubleshooting Procedures