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46_ Troubleshooting
troubleshooting
Problem Action
I can not register an additional user card
(or PIN).
1) Check if the product is installed properly and works normally.
- In the initial setup of the product or after it is initialized
Set the operation mode and register the Master card and user cards as usual
because the product is in the initial state.
c SSA—2000 modes available : Mode Number + ENT
RF Only : 01 + ENT
RF + P/W : 02 + ENT
PIN Only : 03 + ENT
RF or PIN : 05 + ENT
d
Master Card (or (PIN): 4 ~ 6 digits (Mode 03 or 05) + ENT)
e Enter the user card or PIN number and provide the password according to the
mode
f
Master Card (or (PIN): 4 ~ 6 digits (Mode 03 or 05) + ENT)
For more information about registering the Master Card and the user card,
refer to the initial setup section in the user manual.
2) If this happens when you try to register an additional card in normal operation
mode
- Register the user card only as the Master Card is already registered.
c Master Card (or (PIN): 4 ~ 6 digits (Mode 03 or 05) + ENT)
d Command for an additional card registration according to the operation mode
RF Only : 11 + ENT
RF + P/W : 12 + ENT
PIN Only : 13 + ENT
RF or PIN : 15 + ENT
e Enter the user card or PIN number and provide the password according to the
mode
f
Master Card (or (PIN): 4 ~ 6 digits (Mode 03 or 05) + ENT)
For more information about registering the user card, refer to the additional user
registration section in the user manual.
3) If the problem persists after you have followed the procedures above, contact a
designated service center.