Filter
Top Products
18
11 Frequently asked
questions
Can I use the Philips pure water dispenser to
purify well/bore water?
Yes. The pure water dispenser was designed to
purify drinkable water from e.g. municipal water
sources, wells or bores. It is not intended to purify
lake water, river water, sewage water or other
types of untreated water. If you use well/bore
water, we recommend that you have your water
tested regularly.
Can treated water be stored?
Yes. To prevent treated water from becoming
contaminated, store it in a clean container with a
container, treated water can be stored for up to
48 hours.
Can ultraviolet light make the water radioactive?
it is impossible for water treated with ultraviolet
light to become radioactive.
Does the Philips pure water dispenser change
the taste of water?
The taste of water depends on what is in the
water. The pure water dispenser removes many
substances such as particulates and chlorine, thus
improving the taste, odour, and clarity of the water.
What is so special about the UV lamp?
Ultraviolet light is an effective way to destroy
microorganisms without the use of chemicals. The
that is destructive to microorganisms. The light
needs to have the right intensity and the water
of time for it to get the right dose of UV light.
12 Troubleshooting
The lter indicator ashes.
Filter life coming to an end. Buy and install new
The lter indicator lights up continuously.
‘Replacement’).
The battery indicator ashes red.
The battery is almost empty. Switch on the
appliance to let the battery charge.
The battery indicator lights up continuously red.
The battery is charging.
Water drips from the appliance.
One or more pipes inside the appliance are
not connected properly. Check all connections.
Contact your dealer or an authorised Philips
service centre.
The UV indicator lights up continuously.
if the cover of the UV chamber is closed. Clean
maintenance’). If the problem persists, contact
your dealer or an authorised Philips service centre.
The appliance does not dispense water, even
though there are no error indications.
WP3890 only: There is no mains power. Check
if the power supply works and if the plug is
inserted in the wall socket properly.
You have not used an original Philips
Contact your dealer or an authorised Philips
service centre.
•
•
•
•