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Servicing of double-
insulated appliances
This vacuum cleaner is double insulat-
ed. In a double insulated appliance, two
systems of insulation are provided
instead of grounding. No grounding
means is provided on a double-insulat-
ed appliance, nor should a means for
grounding be added. Servicing a dou-
ble-insulated appliance requires
extreme care and knowledge of the sys-
tem, and should be done only by quali-
fied service personnel. Replacement
parts must be identical to those parts
being replaced. A double-insulated
appliance is marked with the words
“DOUBLE-INSULATION” or “DOUBLE-
INSULATED”.
The symbol may also be marked on
the appliance.
Lubrication
The motor is equipped with bearings
that contain sufficient lubrication for the
life of the motor. The addition of lubricant
could cause damage. Therefore, do not
add lubricant to motor bearings.
The agitator is equipped with two ball
bearings that should be lubricated peri-
odically by a Pacific Floor Service
Center.
Service
12
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the checklist below.
If you have a
problem
Possible cause
Possible solution
• Not firmly plugged in
•
Plug unit in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse/tripped breaker
•
Replace fuse/reset breaker
Possible cause
Possible solution
• Broken or worn belt
•
Replace belt
• Brush roll brushes worn
•
Replace brush roll
• Filter bag full
•
Change filter bag
• Incorrect carpet height setting
•
Move nozzle control to type of
carpet being cleaned
Possible cause
Possible solution
• Hose clogged
•
Remove hose and tools; remove
obstruction
• Hose connector inserted incorrectly
•
Re-insert hose connector properly
Possible cause
Possible solution
• Incorrect carpet height setting
•
Move nozzle control knob to a
higher setting
Problem: Cleaner won’t run
Problem: Cleaner won’t pick up
Problem: Cleaning tools won’t pick up
Problem: Cleaner hard to push
To obtain approved service and genuine
parts, locate the nearest Pacific Floor
Warranty Service Dealer by checking
the Yellow Pages under “Vacuum Clean-
ers - Household”.
If further assistance is needed, con-
tact Pacific Floor, 2259 Sheridan,
Muskegon, Michigan 49442
Phone: (800) 968-1332
www.nextwaveofclean.com
Always identify your cleaner by the
complete model number when request-
ing information or ordering parts. (The
model number appears on the bottom of
the cleaner.)