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W415-0299 / J / 04.14.08
SYMPTOM PROBLEM TEST SOLUTION
Pilot will not light. No spark at pilot burner - Check if pilot can be lit by a match
- Check that the wire is connected to the push button igniter.
- Check if the push button igniter needs tightening.
- Replace the wire if the wire insulation is broken or frayed.
- Replace the electrode if the ceramic insulator is cracked or broken.
- Replace the push button igniter.
Out of propane gas - Fill the tank.
Spark gap is incorrect - Spark gap should be 0.150" to 0.175" (5/32" to 11/65" approx.)
from the electrode tip and the pilot burner. To ensure proper elec-
trode location, tighten securing nut (fi nger tight plus 1/4 turn).
No gas at the pilot burner - Check that the manual valve is turned on.
- Check the pilot orifi ce for blockage.
- Replace the valve.
- Call the gas distributor.
Main burner goes out; pilot
stays on.
Pilot fl ame is not large
enough or not engulfi ng the
thermopile
- Turn up pilot fl ame.
- Replace pilot assembly.
Thermopile shorting - Clean thermopile connection to the valve. Reconnect.
- Replace thermopile / valve.
Remote wall switch wire is
too long; too much resistance
in the system.
- Shorten wire to correct length or wire gauge.
Faulty thermostat or switch. - Replace.
Main burner goes out; pilot
goes out.
Refer to "MAIN BURNER GOES OUT; PILOT STAYS ON"
Vent is blocked - Check for vent blockage.
Vent is re-circulating - Check joint seals and installation.
5" fl exible vent has become
disconnected from fi replace.
- Re-attach to fi replace.
Remote wall switch is in "OFF"
position; main burner comes
on when gas knob is turned to
"ON" position.
Wall switch is mounted up-
side down
- Reverse.
Remote wall switch is
grounding.
- Replace.
Remote wall switch wire is
grounding.
- Check for ground (short); repair ground or replace wire.
Faulty valve. - Replace.
Flames are very
aggressive.
Door is ajar - Tighten door clamps
Venting action is too great. - Restrict vent exit with restrictor vent kit, RP40-KT.