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Troubleshooting
SolutionProblem
Unit does not
adequately coolroom
or area.
Unit runs excessively
long.
Possible Cause
• Desired temperature set too high.
• Excessive heat or moisture in area.
• Dirty condenser or evaporator coils.
• Unit replaces older model.
• Reduce temperature setting to more
comfortable level.
• Close blinds or curtains on windows
exposed to direct sunlight. Vent
steam from open cooking
containers, showers, etc., from
cooling area. Avoid use of heat-
producing appliances dudng hottest
part ofday.
• Clean coils. See Maintenance
Procedures.
• New high-efficiency compressor runs
more frequently, but uses less
energy, than older, less efficient
models.
Water (condensate) in oUnit improperly installed. • Depending on model, unit must be
base pan ddps into installedwith slope of 1,_,to 318"to
room. outside. See Installation Instructions.
Unit noisy. • Unit improperly installed, causing vibration
when operating.
• Water noise whenever fan runs.
• Loose screws or parts.
• Review installation procedures.
Ensure all mounting hardware is
tightand secure.
• Normal, especially during periods of
high humidity.
• Remove chassis from outer case.
Check for loose or missing screws.
Tighten and replace as required.
Assistance and Service
Accessories
Charcoal AirPurification Filter--Used with permanent air
filter, disposable charcoal air purificationfilter further
reduces smoke, pollen, dust, pet dander, and odors in
cooled area. Order part number 20056001 (7000 and
9000 Btu units), 20064601 (12000 Btu units), or
20075401 (18000 Btuunits). Accessories for Kenmore
Room AirConditioners are available at local Sears stores
or can beordered bycalling 1-800-366-PART (1-800-366-
7278) any time between 7 am and 7 pm, 7 days a week.
Ordering Replacement Parts
Replacement parts are available at many local Sears
stores or can be ordered by calling 1-800-366-PART
(1-800-366-7278) any time between 7 am and 7 pro,
7 days a week.
Service
Authorized Sears service is available nationwide.
Professional technicians, trained by Sears, ensure any
required service is performed quickly and correctly,
usingonly authorized replacement parts.
For additional protection, considera Sears maintenance
agreement. Like all Sears appliances, Kenmore Room Air
Conditioners are designed and manufactured to provide
years of dependable operation. Every unit is tested--
during manufacturing and before shipping--to ensure it
works propedy. But, like all mechanical devices, some
service may be required over the life of the unit. A Sears
maintenance agreement, in conjunction with the Sears
warranty, provides the best insurance available against
unexpected repair bills. Call 1-800-827-6655 for
information.