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Troubleshooting
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Condition Cause Reference
Noisy operation.
The needle thread
breaks.
Page 79
Page 79
Page 16
Pages 26, 32
Page 8
Page 8
Page 12
1. Threads have been caught in the hook mechanism.
2. The feed dog is packed with lint.
1. The needle thread is not threaded properly.
2. The needle thread tension is too tight.
3. The needle is bent or blunt.
4. The needle is incorrectly inserted.
5. The thread is too heavy for the needle.
6. The needle thread is not set in the thread holder when embroidery
sewing has started.
1. The bobbin thread is not threaded properly in the bobbin holder.
2. Lint has collected in the bobbin holder.
3. The bobbin is damaged and doesn't turn smoothly.
1. The needle is incorrectly inserted.
2. The needle is bent or blunt.
3. The needle clamp screw is loose.
4. The needle thread tension is too tight.
5. The threads were not drawn to the rear after the previous use.
6. The needle is too fine for the fabric being sewn.
7. Stitch width is improperly adjusted for the foot being used.
Page 59
The bobbin thread Page 15
breaks. Page 79
Replace the bobbin.
The needle breaks.
Page 8
Page 8
Page 8
Pages 26, 32
Page 17
Page 12
See note in each
section corresponding
to the selected pattern.
Visual Touch 1. The contrast of the screen is not adjusted properly. Page 20
Screen is not clear,
ATA PC card does
not work.
Skipped stitches.
1. PC Card is not set correctly.
2. PC Card is damaged.
3.The wrong card has been used.
1. The needle is incorrectly inserted.
2. The needle is bent or blunt.
3. The needle and/or threads are not suitable for the work being
sewn.
4. A blue needle is not being used for sewing stretch, very fine
fabrics and synthetics.
5. The needle thread is not threaded properly.
6. The wrong needle is used.
7. The embroidery hoop is not set properly.
8. The fabric is not pulled tightly enough on the embroidery hoop.
Page 68
Replace the card
Page 68
Page 8
Page 8
Page 12
Page 12
Page 16
Change the needle.
Page 59
Page 58
Seam puckering. 1. The needle thread tension istoo tight. Pages 26, 32
2. The needle thread or the bobbin thread is not threaded properly. Pages 15, 16, 17
3. The needle is too heavy for the fabric being sewn. Page 12
4. The stitch length is too long for the fabric. Page 25, 31
5. The fabric is not pulled tightly enough on the embroidery hoop. Page 58
The machine 1. The machine is not plugged in. Page 4
doesn't work. 2. A thread is caught in the shuttle race. Page 79
Strange sounds 1. Something is caught between the embroidery carriage and the Page 59
occur when the arm. Remove the object.
machine is 2. The carriage is touching something around the machine. Page 59
switched on.
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