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Technical Information
COLORado™ 1 IP User Manual Rev. 01c -19-
Troubleshooting Guide
Symptom Cause(s) Action(s)
General low light intensity
• Dirty lens assembly • Clean the fixture regularly
• Misaligned lens assembly • Install lens assembly properly
A single LED (Red,
Green, Blue or White)
does not illuminate
• Faulty LED • Replace the LED board
• Faulty LED board
• Replace the LED board
A group of LEDs (Red,
Green, Blue or White)
does not illuminate
• Faulty LED • Replace the LED board
• Faulty LED board • Replace the LED board
• Faulty LED driver • Replace the LED driver board
None of the LEDs are
illuminating
• Faulty LED PCB • Replace the LED board
• Faulty LED Driver PCB • Replace the LED driver board
• Faulty main PCB • Replace the Display / Main board
Breaker/Fuse keeps
blowing
• Excessive circuit load • Check total load placed on the electrical circuit
• Short circuit along the power wires • Check for a short in the electrical wiring
Fixture does not power up
• No power • Check for power on power outlet
• Loose or damaged power cord • Check power cord
• Blown internal fuse • Replace internal fuse
• Faulty internal power supply • Replace internal power supply
Fixture does not respond
to DMX
• Wrong DMX addressing • Check Control Panel and unit addressing
• Damaged DMX cables • Check DMX cables
• Wrong polarity on the controller • Check polarity switch settings on the controller
• Loose DMX cables • Check cable connections
• Faulty DMX interface • Replace Main PCB
• Faulty Main PCB • Replace Main PCB
DMX signal problems
• Non DMX cables • Use only DMX compatible cables
• Bouncing signals • Install terminator as suggested
• Long cable / low level signal • Install an optically coupled DMX splitter right
after fixture with strong signal
• Too many fixtures • Install an optically coupled DMX splitter after
unit #32
• Interference from AC wires • Keep DMX cables separated from power cables
or black lights
If you still experience technical problems after trying the above solutions, contact
CHAUVET® Technical Support.