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Contact Information
For installation and service information call:
1-800-528-9131
Before calling, please have the model number of the garage door
opener. If you are calling about a Troubleshooting issue, it is
recommended that you have access to your garage door opener
while calling. If you are ordering a repair part please have the
following information: part number, part name, and model number.
Address repair parts orders to:
The Chamberlain Group, Inc.
6050 S. Country Club Road
Tucson, AZ 85706
CHAMBERLAIN
®
FIVE YEAR LIMITED WARRANTY
LIFETIME MOTOR AND BELT LIMITED WARRANTY
ONE YEAR LIMITED WARRANTY FOR THE BATTERY BACKUP
The Chamberlain Group, Inc. (“Seller”) warrants to the fi rst retail purchaser of this product, for the
residence in which this product is originally installed, that it is free from defect in materials and/or
workmanship for a period of 60 full months from the date of purchase and that the motor and belt are
free from defect in materials and/or workmanship for a period of the lifetime of the product. The proper
operation of this product is dependent on your compliance with the instructions regarding installation,
operation, and maintenance and testing. Failure to comply strictly with those instructions will void this
limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited
warranty, call 1-800-528-9131; toll free, before dismantling this product. Then send this product, pre-
paid and insured, to our service center for warranty repair. You will be advised of shipping instructions
when you call. Please include a brief description of the problem and a dated proof-of-purchase receipt
with any product returned for warranty repair. Products returned to Seller for warranty repair, which
upon receipt by Seller are confi rmed to be defective and covered by this limited warranty, will be re-
paired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will
be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option.
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE FIVE YEAR LIMITED WARRANTY PERIOD SET FORTH ABOVE EXCEPT THE
IMPLIED WARRANTIES WITH RESPECT TO THE BATTERY, WHICH IS LIMITED IN DURATION TO ONE
YEAR, MOTOR AND BELT, WHICH ARE LIMITED IN DURATION TO THE LIFETIME LIMITED WAR-
RANTY PERIOD FOR THE MOTOR AND BELT, AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY
AFTER SUCH PERIOD. Some states do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you.
THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IM-
PROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE,
FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS
OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR
REPLACED UNIT, REPLACEMENT OF BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT
BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT
COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARD-
WARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT
OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY IN-
TERFERENCE. ANY SERVICE CALL THAT DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY
OF THESE ITEMS COULD RESULT IN A FEE TO YOU. UNDER NO CIRCUMSTANCES SHALL SELLER BE
LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH
USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH
OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF
THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages,
so the above limitation or exclusion may not apply to you. This limited warranty gives you specifi c legal
rights, and you may also have other rights, which vary from state to state.