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Troubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Power cord not plugged in 1. Check electrical plug
2. Blown fuse/tripped breaker in home 2. Check/replace fuse or reset breaker
3. Damaged power cord 3. Unplug, check for damage, replace
as necessary
Vacuum cleaner and tools won’t pick up dirt
Possible causes Remedies
1. Incorrect height adjustment 1. Adjust powerfoot to correct height
2. Hose not attached to suction opening 2. Firmly push hose wand into hose
wand base
3. Twist 'n Snap hose not securely attached 3. Make sure Twist 'n Snap hose is snapped
into locked position
4. Crack or hole in hose 4. Check hose and replace if needed
5. Broken or worn drive belt 5. Replace drive belt, see page 13
6. Rotating floor brush bristles worn 6. Replace brush
7. Rotating floor brush jammed 7. Remove brush and clean debris from
brush ends
8. Clog in vacuum 8. Clear clogs, see page 15
9. Dirt container full 9. Empty dirt container
10. Dirt container not installed properly 10. Position correctly and lock in place
11. Filters are dirty 11. Check pre-motor and post-motor filters
12. Pet TurboBrush Tool is clogged or debris is wrapped 12. See page 14 for Maintaining Pet TurboBrush Tool
Vacuum cleaner is difficult to push
Possible causes Remedies
1. Incorrect height setting 1. Adjust powerfoot to correct height setting
Visible dirt escaping from cleaner
Possible causes Remedies
1. Dirt container full 1. Empty dirt container
2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filters for
correct installation
3. Dirt container installed incorrectly 3. Pull out and re-insert dirt container correctly
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
WARNING:
To reduce the risk of electric shock, turn
power OFF and disconnect polarized plug
from electrical outlet before performing
maintenance or troubleshooting.