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34 Limited 5 Year Warranty
© Travis Industries 100-01190_000 4070326
CONDITIONS & EXCLUSIONS
1. This new appliance must be installed by a qualified installer. It must be installed, operated, and maintained at all times in accordance with
the instructions in the Owner’s Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.
2. This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized
Travis dealer.
3. Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and,
therefore, not covered under warranty.
4. This warranty does not cover misuse of the stove. Misuse includes over-firing (operation where the connector or stove may glow red) of this
appliance can cause serious damage and will nullify this warranty. Misuse includes use of salt saturated wood, chemically treated wood, or
any fuel not recommended in the manual.
5. Damage to the stove due to improper break-in procedures (see manual for proper break in).
6. The salt air environment of coastal areas or a high humidity environment can be corrosive to the castings. These conditions can be corrosive
and can cause the cast iron to rust. This warranty does not cover any damage caused by a salt air or high humidity environment.
7. Damage to the appliance while it is in transit is not covered by this warranty, but is subject to a claim against the common carrier.
8. The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in
conjunction with the installation of this product. If in doubt as to the extent of this warranty, contact your authorized Travis retailer before
installation.
9. Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings,
roof tops, wind, hills or mountains or negative pressure or other influences from mechanical systems such as furnaces, fans, clothes dryers,
etc.
10. This Warranty is void if:
a. The appliance has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b. The appliance is subject to submersion in water or prolonged periods of dampness or condensation.
c. Any damage to the appliance, combustion chamber, heat exchanger or other components due to water, or weather damage which is
the result of, but not limited to, improper chimney/venting installation.
11. Exclusions to this 5 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper
installation, alteration or adjustment of the manufacturer's settings of components, lack of proper and regular maintenance, damage incurred
while the appliance is in transit, alteration, or act of God.
12. This 5 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing,
chipped or cracked firebrick, etc. Also excluded is damage to the appliance caused by abuse, improper installation, modification of the
appliance, or the use of fuel other than that for which the appliance is configured (use cord wood only).
13. Damage to brass or plated surfaces caused by fingerprints, scratches, melted items, or other external sources left on the surfaces from the
use of abrasive cleaners is not covered in this warranty. Damage to the surfaces from over-firing (operation where the steel may glow red) is
not covered in this warranty.
14. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials.
Incidental or consequential damages are not covered by this warranty. In some states, the exclusion of incidental or consequential damage
may not apply.
15. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the Travis
appliance without the express written permission of TRAVIS INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of
approval. This warranty does not cover a stove repaired by someone other than a Travis Industries authorized dealer.
16. Any statement or representation of Travis products and their performance contained in Travis advertising, packaging literature, or printed
material is not part of this 5 year warranty.
17. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for
commercial purposes, it is excluded from this warranty.
18. No dealer, distributor, or similar person has the authority to represent or warrant Travis products beyond the terms contained within this
warranty. TRAVIS INDUSTRIES, INC. assumes no liability for such warranties or representations.
19. Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.
20. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall
remain in effect.
21. This 5 year warranty is the only warranty supplied by Travis Industries, Inc., the manufacturer of the appliance. All other warranties, whether
express or implied, are hereby expressly disclaimed and purchaser’s recourse is expressly limited to the warranties set forth herein.
IF WARRANTY SERVICE IS NEEDED:
1. If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your Travis dealer WITHIN 30 DAYS, giving
them proof of purchase, the purchase date, and the model name and serial number.
2. Travis Industries has the option of either repairing or replacing the defective component.
3. If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC.,
including the name of the dealership where you purchased the appliance, a copy of your receipt showing the date of the appliance’s
purchase, and the serial number on your appliance. At that time, you may be asked to ship your appliance, freight charges prepaid,
to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, will repair or replace, free of charge, your appliance if it is
found to be defective in material or workmanship within the time frame stated within this 5 year warranty. TRAVIS INDUSTRIES,
INC. will return your appliance, freight charges (years 1 to 3) prepaid by TRAVIS INDUSTRIES, INC., to your regional distributor, or
dealership.
4. Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by
this warranty. This charge can vary from store to store.
5. Any appliance or part thereof that is repaired or replaced during the limited warranty period will be warranted under the terms of the
limited warranty for a period not to exceed the remaining term of the original limited warranty or six(6) months, whichever is longer.
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