American Water Heater American Water Heaters Residential Gas Water Heater Water Heater User Manual


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Limited Warranty
American Water Heater, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater.
1. THE TANK
If the glass-lined tank in this water heater shall prove upon examination by the warrantor to have leaked due to natural corrosion from potable water
therein,duringtherstTHREEyearsafterinitialinstallation,thewarrantorwillsupplyareplacementtanklessburnerandcontrolsoracomplete
newAmericanwaterheaterofequivalentsizeandcurrentmodelatthewarrantor’soption.Somegovernmentagenciesarerequiringenergyefcient
standards for water heaters. In the event regulations prohibit sale of a model of equivalent size and construction, American will provide a model which
complies with the regulations of your area, in which case the consumer will be charged the difference in price between the like replacement and the
energyefcientmodelrequired.Thewarrantyonthereplacementwaterheaterwillbelimitedtotheunexpiredtermoftheoriginalwarranty.
2. ALL OTHER PARTS
If within ONE year after initial installation of this water heater, any part or portion shall prove upon examination by the warrantor to be defective in
material or workmanship, the warrantor will repair or replace such part or portion at its option.
3. CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and regulations,
theprintedinstructionsprovidedwithitandgoodindustrypractices.Inaddition,atemperatureandpressurereliefvalve,certiedbyCSAand
approved by the American Society of Mechanical Engineers, must have been installed.
a. This warranty shall apply only when the water heater is:
(1)ownedbytheoriginalpurchaser;
(2)usedattemperaturesnotexceedingthemaximumsettingofitsthermostat;
(3)usedatwaterpressurenotexceedingtheworkingpressureshownontheheater;
(4)used when operated free of the damaging effects of uncontrolled water hammer;
(5)usedwhenlledwithpotablewater,freetocirculateatalltimes;
(6)usedinanon-corrosiveandnon-contaminatedatmosphere;
(7)usedwithfactoryapprovedanode(s)installed;
(8)initsoriginalinstallationlocation;
(9)intheUnitedStates,itsterritoriesorpossessions,andCanada;
(10)sizedinaccordancewithpropersizingtechniquesforcommercialwaterheaters;
(11)bearingaratingplatewhichhasnotbeenaltered,defacedorremovedexceptasrequiredbythewarrantor;
(12)redatthefactoryratedinputusingthefuelstatedontheratingplate;
(13)maintainedinaccordancewiththeinstructionsprintedinthemanualincludedwiththewaterheater.
b.Anyaccidenttothewaterheater,anymisuse,abuse(includingfreezing)oralterationofit,anyoperationofitinamodiedform,oranyattempt
to repair tank leaks will void this warranty.
c. Thiswarrantyisvoidifadeviceactingasabackowpreventiondevice(checkvalvesetc.)isinstalledinthecoldwatersupplytheheateris
connectedto,unlessaneffectivemethodofcontrollingthermalexpansionisalsoinstalledattheheater(s)andoperationalatalltimes.
The temperature and pressure relief valve installed on the heater is not an acceptable method.
4. SERVICE AND REPAIR EXPENSES
Under the limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other costs.
Such costs may include but are not limited to:
a. Labor charges for service removal, repair or reinstallation of the water heater or any component part;
b. Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest distributor and returning
the claimed defective heater or part to such distributor.
c. All cost necessary or incidental for any material and/or permits required for installation of the replacement.
5. LIMITATIONS ON IMPLIED WARRANTIES
Impliedwarranties,includingthewarrantyofmerchantabilityimposedonthesaleofthisheaterunderstatelawarelimitedtoone(1)yeardurationfor
the heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
6. CLAIM PROCEDURE
Anyclaimunderthewarrantyshouldbeinitiatedwiththedealerwhosoldthewaterheater,orwithanyotherdealerhandlingthewarrantor’s
products. If this is not practicable, the owner should contact:
American Water Heater
Product Service and Support
PO Box 1597, 500 Princeton Road
Johnson City, TN 37065
a. The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the warrantor.
b. Dealer replacements are made subject to in-warranty validation by warrantor.
7. DISCLAIMERS
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY
OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE WATER HEATER. THE WARRANTOR SHALL
NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY
OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR
DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR TORT.
a. Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or exclusions may not apply to you.
b.Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrightswhichvaryfromstatetostate.
Fill in the following for your own reference. Keep it.Registrationisnotaconditionofwarranty.Themodelandserialnumberarefoundontheheater’sratingplate.
Date Installed ____________________ Model No. ______________________________________Serial No. ______________________________
Dealer’sName ___________________________________________________________ Phone No. ____________________________________
Dealer’sAddress _____________________________________________City and State _______________________ Zip Code _______________
FILL IN WARRANTY AND KEEP FOR FUTURE REFERENCE.
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