234 AppLock Error Messages
MX6 Reference Guide E-EQ-MX6RG-E-ARC
Message Explanation and/or corrective action Level
Backdoor message received The backdoor keys have been pressed. The backdoor
hotkeys provide a method for customer service to get a
user back into their system without editing the registry
or reloading the device.
LOG_PROCESSING
Cannot find kbdhook.dll The load of the keyboard filter failed. This occurs when
the dll is missing or is corrupted. Look in the \Windows
directory for kbdhook.dll. If it exists, delete it. Also
delete applock.exe from the \Windows directory and
reboot the unit. Deleting applock.exe triggers the
AppLock system to reload.
LOG_ERROR
Converted Pwd Converted password from wide to mbs. LOG_EX
Could not create event
EVT_HOTKEYCHG
The keyboard filter uses this event at the Administrator
Control panel. The event could not be created.
LOG_ERROR
Could not hook keyboard If the keyboard cannot be controlled, AppLock cannot
process the hotkey. This failure prevents a mode switch
into user mode.
LOG_ERROR
Could not start thread HotKeyMon The keyboard filter must watch for hot key changes. The
watch process could not be initiated.
LOG_ERROR
Ctrl after L or X Processing the backdoor entry. LOG_EX
Ctrl pressed The Ctrl key has been pressed and trapped by the
HotKey processing.
LOG_EX
Ctrl Processing the hotkey and backdoor entry. LOG_EX
Decrypt acquire context failure Unable to decrypt password. LOG_ERROR
Decrypt acquired context OK Decryption process ok. LOG_EX
Decrypt create hash failure Unable to decrypt password. LOG_ERROR
Decrypt created hash OK Decryption process ok. LOG_EX
Decrypt failure Unable to decrypt password. LOG_ERROR
Decrypt import key failure Unable to decrypt password. LOG_ERROR
Decrypt imported key OK Decryption process ok. LOG_EX
Encrypt acquire context failure Unable to encrypt password. LOG_ERROR
Encrypt acquire encrypt context
failure
Unable to encrypt password. LOG_ERROR
Encrypt acquired encrypt context
OK
Encrypt password process successful. LOG_EX
Encrypt create hash failure Unable to encrypt password. LOG_ERROR
Encrypt create key failure Unable to encrypt password. LOG_ERROR
Encrypt created encrypt hash OK Encrypt password process successful. LOG_EX
Encrypt export key failure Unable to encrypt password. LOG_ERROR
Encrypt export key length failure Unable to encrypt password. LOG_ERROR
Encrypt exported key OK Encrypt password process successful. LOG_EX
Encrypt failure The password encryption failed. LOG_ERROR
Encrypt gen key failure Unable to encrypt password. LOG_ERROR
Encrypt generate key failure Unable to encrypt password. LOG_ERROR
