Where To Get Help 65
Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support services and
automated telephone services listed below:
To speak to a technical support representative, dial:
■ U.S.: (562) 276-7296, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to
4
PM, Saturday.
■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■ Product name (Epson Stylus Photo R340)
■ Product serial number (located on the back of the printer)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration
■ Description of the problem
You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the
nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit
www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for reseller
referral.
Service Access
World Wide Web From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download drivers
and other files, look at product documentation, access
troubleshooting information, and receive technical advice through
e-mail.
Automated
Telephone Services
A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your Epson
SoundAdvice
SM
Express code is 82720. Use this code to quickly
select the Epson Stylus Photo R340 in SoundAdvice.
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