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Customer Warranty Registration
PLEASE COMPLETE AND RETURN THE WARRANTY CARD UPON RECEIPT OF THE UNIT.
By completing the Product Registration Card, you will be conrmed in our customer database ensuring that
your information is on le to help you obtain ecient warranty service. Please refer to page 25 for complete
terms and conditions, warranty guidelines, and policy for your WhisperKOOL split system.
Note: WhisperKOOL split systems are manufactured in the USA and tested prior to shipment.
Receiving and Inspecting the System
• Lift only at the designated hand hold locations on the shipping container or fully support the unit
from underneath. A shipment may include one or more boxes containing accessories.
• Before opening the container, inspect the packaging for any obvious signs of damage or mishan-
dling.
• Record any discrepancy or visual damage on the Bill of Lading before signing.
Review the Packing Slip to Verify Contents
• Check the model number to ensure it is correct.
• Check that all factory options ordered are listed.
If any items listed on the packing slip do not match your order information, contact WhisperKOOL Customer
Service immediately at 1-800-343-9463.
Check your shipment for the following contents:
• Evaporator Unit
• Condensing Unit
• Unit Specic Installation Guide
• Registration / Warranty Card
• Sight Glass
• Filter Drier
• Accessory Kit
• Mounting Hardware
Note: Refer to the Unit Specic Installation Guide (USIG) for a detailed packing list for your specic split
system order.
Please leave the WhisperKOOL system in its original boxes until you are ready for installation. This will allow
you to move the product safely without damaging it. WhisperKOOL highly recommends that you save your
boxes and all packaging materials. They provide the only safe means of transporting/shipping the system.
When you are ready to remove the product from the boxes, refer to page 6 for installation instructions.
RECEIVING & INSPECTING THE UNIT