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INSTALLATION TERMS AND CONDITIONS
WhisperKOOL Split System
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE INSTALLING YOUR WhisperKOOL Split System.
1. Acceptance of Terms & Conditions
Installation and use of a WhisperKOOL Split System (hereafter referred to as “the product”) constitutes acceptance
by the Purchaser (or user) of the Terms and Conditions set forth in this document. The WhisperKOOL Owner’s
Manual is shipped with each unit and if another copy is needed, replacement copies can be downloaded
from the company web site (www.whisperkool.com) or by contacting WhisperKOOL directly for a new copy.
WhisperKOOL reserves the right, in its sole discretion, to change its Terms & Conditions at any time, for any
reason without notice.
2. Product Installation
(a) Purchaser of the product must arrange for the product to be installed by a certified HVAC technician in
accordance with procedures set forth by WhisperKOOL and described in the WhisperKOOL Owner’s Manual.
(b) Purchaser must return the Limited Warranty card to WhisperKOOL to register the product and obtain the
benefits of the Limited Warranty throughout the warranty period. Failure to register the product within thirty
(30) days of installation may result in loss of warranty.
(c) The HVAC technician installing the product must complete the designated portion of the Limited Warranty
card and provide licensing or certification identification number information to WhisperKOOL in order to
validate the Limited Warranty.
(d) Purchaser is responsible for the full costs of installation and any additional parts required for the proper and
complete installation of the product.
3. Product Warranty Information
For Split Systems returned to WhisperKOOL in accordance with the terms and conditions of the Limited Warranty,
WhisperKOOL warrants against defects in material and workmanship as follows:
(a) LABOR: For a period of two (2) years commencing on the date of purchase, WhisperKOOL will, at its option and
discretion, either repair or replace the product at no charge to the Purchaser if the product is determined by
WhisperKOOL to be defective. After the Warranty period, the Purchaser is responsible for all labor charges.
(b) PARTS: For a period of two (2) years commencing on the date of purchase, WhisperKOOL will supply, at no
charge, new or rebuilt replacement parts in exchange for defective parts.
(c) FREIGHT: For a period of two (2) years commencing on the date of purchase, WhisperKOOL will cover freight
charges incurred in connection with the repair of units then under warranty to customers within the
continental United States.
WhisperKOOL’s Limited Warranty does not cover damage to the product caused by third parties or damage
due to acts of God, accident, misuse, abuse, negligence, or modification of, or to any part of the product. The
Limited Warranty does not cover damage due to improper operation or lack of proper maintenance, connection
to improper voltage supply, or attempted repair by anyone other than an HVAC technician approved by
WhisperKOOL to service the product. The Limited Warranty does not cover Products sold “as is” or “with all faults”
and is valid only in the United States.
Proof of purchase (in the form of a bill of sale or receipted invoice) establishing that the product is within the
warranty period must be presented to obtain warranty service.
This Limited Warranty is invalid if the factory-applied serial number has been altered or removed from the Product.