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User's Manual - 27
•
Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
management/view session with the camera using a 64-bit IE browser.
•
If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
SysWOW64. A 32-bit version of IE browser will be installed.
•
On Windows 7, the 32-bit explorer browser can be accessed from here: C:\Program
Files (x86)\Internet Explorer\iexplore.exe
•
If you experience compatibility issues between the plug-in control, you may try to
uninstall the Camera Stream Controller located in: C:/Program Files (x86)/Camera
Stream Controller.
IMPORTANT:
1� The onscreen Java control can malfunction under the following situations: A PC con-
nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this
problem�
2� If you encounter problems with displaying the conguration menus or UI items, try dis-
able the Compatibility View on IE8 or IE9�
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode�
Tips: