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Page 54 Troubleshooting Diagnostic Tools
Troubleshooting Diagnostic Tools
SonicOS provides a number of diagnostic tools to help you
maintain your network and troubleshoot problems. Several
tools can be accessed on the System > Diagnostics page,
and others are available on other screens.
This section contains the following subsections:
• Using Packet Capture - page 54
• Using Ping - page 55
• Using the Active Connections Monitor - page 56
• Using Log > View - page 57
Using Packet Capture
Packet Capture allows you to capture and examine the
contents of individual data packets that traverse your
SonicWALL firewall appliance. The captured packets contain
both data and addressing information. The System > Packet
Capture page provides a way to configure the capture criteria,
display settings and file export settings, and displays the
captured packets.
The Packet Capture screen has buttons for starting and
stopping a packet capture. If you simply click Start without any
configuration, the SonicWALL appliance will capture all packets
except those for internal communication, and will stop when the
buffer is full or when you click Stop.