Filter
Top Products
21
Error code Probable cause Comments
11
Ignition failure
Check gas is turned on.
Service call if repeated
12
Flame failure
Check gas is turned on.
Service call if repeated
14
Overheat Service call
16
Room overheat
Lower rom temperaure to
less than 104°F
31
Service call
32
Service call
33
Overheat temperature sensor faulty Service call
70
Faulty ON / OFF switch Service call
71
Faulty soleniods Service call
72
Faulty flame rod Service call
73
Communication error Service call
99
Flue block Service call
--:--
Power failure Service call
Room temperature sensor faulty
ERROR CODES
• ERROR CODE MESSAGE
The Flame Fire ETR has the ability to check its own operation continuously. If a fault occurs,
an Error Message will flash on the Digital Display of the control panel. This assists with
diagnosing the fault, and may enable you to overcome a problem without a service call. Please
quote the code displayed when enquiring about service.
In all cases, you may be able to clear the Error Message simply by turning the unit OFF, then
ON again. If the Error Message still remains or returns on the next operation, please contact
your nearest service contact and arrange for a service call.