Filter
Top Products
14
SAVE A SERVICE CALL
Check the items below before making a service call. You will be charged for attending to any condition
or fault that is not related to manufacture or failure of a part.
NOT ENOUGH HOT WATER (OR NO HOT WATER)
This can occur with new installations and is normally related to some misunderstandings as to the use
of the booster heating unit.
• Insufficient sunlight
Insufficient sunlight due to cloudy weather during summer
months or low solar energy contribution in winter months
may mean you will need to switch on the booster heating
unit more often.
• Booster heating unit not operating
Inspect the isolating switch marked “HOT WATER” or
“WATER HEATER” at the switchboard and the booster
switch (if one is installed) and ensure they are turned
“ON”.
Note: Check the electricity supply to which the unit is
connected. If on an Off-Peak or time controlled supply,
remember heating hours are restricted (refer to
“Off-Peak
Tariff”
on page 10).
Check the fuse marked “HOT WATER” or “WATER HEATER” at the switchboard.
• Solar Control Unit
Check the power outlet for the solar control unit is switched on.
• Collectors shaded
If trees or other objects shade the solar collectors or if the glass is dirty, the effectiveness of the
solar collectors will be greatly reduced. Have the trees trimmed or the solar collectors relocated if
the obstruction is permanent or clean the collector glass (refer to
“Collector Glass” on page 12).
• Collector area is too small
For most installations, the number of solar collectors recommended in Solahart literature has been
proven to provide the required solar energy to meet the average family needs. However, in some
circumstances, it may be necessary to install an additional solar collector.
• Air in collectors (no solar gain)
It is possible under certain conditions, such as when the pipe work has been opened, that air may
become trapped in the solar collectors. This will prevent the circulator from moving water around
the collector circuit. The air will need to be purged from the solar collectors (refer to
“Bleeding The
Solar Collectors”
on page 8).
• Are you using more hot water than you think?
Is one outlet (especially the shower) using more hot water than you think? Very often it is not
realised the amount of hot water used, particularly when showering. Carefully review the family’s
hot water usage. As you have installed an energy saving appliance, energy saving should also be
practised in the home. Adjust your water usage pattern to take advantage of maximum solar gains.
Have your plumber install a flow control valve to each shower outlet to reduce water usage.
• Temperature pressure relief valve running
Is the relief valve discharging too much water? (Refer to
“Temperature Pressure Relief Valve
Running”
on page 15).