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7051-158B
December 6, 2011
R
EDGE 60 Pellet Fireplace
B. Wall Control Error Codes
Error Message
Possible Cause Corrective Action
SNAP DISC TRIPPED
Overheat sensor (snap disc) has tripped
Convection blower may need cleaning
Turn power off to appliance and manually reset snap
disc then turn back on. If that doesn’t work, call your
dealer.
Clean convection blower if needed.
AUGER JAMMED
Auger jammed, feed motor bad Use clean-out tool to clear jam.
Empty hopper and look for foreign objects and
remove
Turn the power switch OFF and then back ON to
clear error code
MISSED IGNITION
Out of fuel or fuel has clumped together to form
a dam in hopper
Break up pellets that have clumped together
Refi ll hopper if fuel level is low
MIN FIREPOT TEMP
Out of fuel Refi ll hopper
Add handful of pellets to fi repot
MAX DROP TUBE TEMP
Wrong fuel table setting
Flame height set too high
Components may need cleaning
Confi rm setting matches burning fuel
Adjust fl ame height
Clean the fi rebox, heat exhanger, convection blower,
fi repot and ash pan. If problem persists, call your
dealer.
CHECK ASHPAN
Auto-clean jammed Turn the power switch OFF and then back ON to
clear error code.
If ash pan is empty, check for a jam. Use the clean-
out tool and fi rmly push in the fi repot fl oor holes and
fl ex spring and push toward home (closed position)
to release jam. If problem persists, call your dealer.
SCREEN GOES BLANK
Static discharge or nearby lightening or Electric
Fast Transients at the input mains
Power switch in OFF position
Wait 25 seconds and press any key. If the screen
does not come back on, call your dealer.
Turned to ON position.
Hopper lid not closed all the way. Close the lid. If that didn’t work the switch is out,
call your dealer.
Firebox door is not latched properly
Fireplace may not be rolled in completely
Slide Rail bolts may not be installed
Check the latch, if OK the door switch may be out,
call your dealer.
If fi replace is completely rolled in, interlock switch
may be out, call your dealer.
Install bolts
Out of fuel Check fuel level, if OK the switch may be out, call
your dealer.