Filter
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26
POSSIBLE CAUSECONDITION
POSSIBLE REMEDY
All control lights off.
Unit will not start.
Control Ready light ON.
Water Press. OK light OFF.
T-Stat On light OFF.
Low & High Press. lights OFF.
Unit will not start.
Low water flow through heater. Dirty or worn
filters or clogged lint traps. Clogged filter pump
impeller. Improper plumbing valve settings.
Suction leak allowing air into the water flow.
Internal water pressure switch failure.
No power supply to heater. Tripped breaker or
blown fuse. Control failure.
Reset breaker. Replace fuse. Call dealer for
advise. Call factory for advise.
Clean entire filtering system and or replace
filter element. Inspect & clean pump impel-
ler. Adjust plumbing valves. Repair suc-
tion air leaks, grease pump lid o-ring. Re-
place filter. Replace water pressure switch.
Control Ready light ON.
Water Press. OK light ON.
T-Stat On light OFF.
Low & High Press. lights OFF.
Unit will not start.
Thermostat is not set higher than the pool/spa
water temperature. The water temperature has
reached the maximum setting. The thermostat
is malfunctioning. (Dual thermostat), the pool
spa select switch is not in the correct mode.
Turn the thermostat up to the "right" more.
Use a high quality thermometer to test the
water temperature. Maximum water tempera-
ture is 104 F + or - 3 F. Call your dealer for
advise. Call the factory for advise.
Control Ready light ON.
Unit is cycling on & off.
Low or restricted water flow through heater.
Dirty or worn filters or clogged lint traps.
Clogged filter pump impeller. Improper plumb-
ing valve settings. Suction leak allowing air
into the water flow. Low water flow when
switched to spa mode. Unit is plumbed back-
wards. Heat exchanger clogged with debris.
Internal bypass valve damaged or clogged with
debris.
Clean entire filtering system and or replace
filter element. Inspect & clean pump impel-
ler. Adjust all plumbing valves. Repair
suction air leaks, grease pump lid o-ring.
Replace filter. Wrong filter pump pipe size.
Automatic pool vacuum causing restriction.
Call your dealer for advise. Call the fac-
tory for advise.
Control Ready light ON.
Water Press. OK light ON.
T-Stat On light ON.
Low Press. light OFF.
High Press. light OFF.
Unit will not start.
OR
Unit is forming ice or frost on the
outer air coil, usually at the bottom.
Outside air temperature below operating range
of 45 F., unit is in "defrost" mode. Discharge
air flow is restricted. Discharge air is accumu-
lating and being drawn back through the outer
air coil. The fan is obstructed, low air flow.
Large amounts of roof run off water restricting
fan blade rotation. Sprinklers spraying on the
outer air coil during cooler temperatures. Outer
air coil clogged with debris. Plants too close to
heater, blocking air flow. Low refrigerant pres-
sure caused by a Freon™ leak. Possible mal-
functioning of the internal low refrigerant pres-
sure switch.
Do not try to operate the heater when the
outside air temperature drops below 36 F
and 45 F with very high humidity or high
wind speed. Make sure heater is installed
with the required placement clearances for
air flow and roof clearance. Do not install
indoors. Make sure that your sprinklers do
not spray on the heater in any way what so
ever. If ice forms on the outer coil, shut the
heater off and allow ice to thaw. You may
use water at low pressure to thaw ice build
up on the outer coil, shut the heater off when
doing so. Call the factory for advice.
Control Ready light ON.
Water Press. OK light ON.
T-Stat On light ON.
Low Press. light ON.
High Press. light OFF.
Unit will not start.
Low or restricted water flow through heater.
Dirty or worn filters or clogged lint traps.
Clogged filter pump impeller. Improper plumb-
ing valve settings. Suction leak allowing air into
the water flow. Low water flow when switched
to spa mode. Unit is plumbed backwards. Heat
exchanger clogged with debris. Internal bypass
valve damaged or clogged with debris. Water
temperature exceeding 104 F maximum. Re-
frigerant system malfunction.
Clean entire filtering system and or replace
filter element. Inspect & clean pump impel-
ler. Adjust all plumbing valves. Repair
suction air leaks, grease pump lid o-ring.
Replace filter. Wrong filter pump pipe size.
Automatic pool vacuum causing restriction.
Thermostat not shutting unit off at 104 F.
Call your dealer for advise. Call the fac-
tory for advise.
Risk of electrical shock or electrocution.
Improper installation will create an electrical hazard which could result in death or serious injury to pool users,
installers, or others due to electrical shock, and may also cause damage to property.
Do NOT attempt any internal adjustments inside the heater.
1. Keep your hands and hair clear of the fan blades to avoid injury.
2. If you are not familiar with your pool filtering system and heater:
a. Do not attempt to adjust or service without consulting your dealer, professional pool or air conditioning
contractor.
b. Read the entire Owner and Installation Manual before attempting to use, service
or adjust the heater or pool filtering system.
WARNING
OWNER TROUBLE SHOOTING GUIDE
!