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Problem Solution
Motor will not turn 1. The tubing may be causing a jam. Observe how the tubing is loaded
(OVERCURRENT condition) in the pump(s) and, if necessary, reload it.
2. Detach the pump(s) and check for a mechanical jam. Substitute
another pump, if necessary.
3. Check to see if the fuse is blown. Replace if necessary. Refer to
Chapter 9 for fuse ratings and chapter 8 for instructions on how to
replace it.
4. Make sure you are using tubing of the appropriate wall thickness for
the pump(s). Refer to Table 9-1 or 9-2.
5. Make sure you are using tubing of the appropriate durometer for
your pump(s). Try to operate the motor with tubing of 68 or smaller
durometer.
6. Make sure the tubing is not caught on the bottom roller. Reposition
the roller slightly and reload the tubing, if necessary.
7. Make sure no part of the tubing is being constricted by a clamp.
Loosen clamps if necessary.
8. Turn the unit’s power off and on, adjust the settings, and attempt to
resume pumping.
1. Make sure you have properly mounted the pump(s) to the motor.
2. If the pump(s) are not properly mounted, review Section 3.1 on how
to attach pump(s) to the motor.
3. Remove and properly attach the pump(s) to the motor.
Pump messages appear in a The LANGUAGE button was inadvertently pressed. Make sure that you
language other than the one are pumping in a mode other than the TIME Mode before pressing the
you want LANGUAGE button, so you can watch the language change. To change
languages, refer to Section 5.1.
Problem has not been resolved Call Customer Service
following the suggestions in
this chapter
Troubleshooting Guide
7
7-10
The pump(s) will not stay on
the motor
To recover from an
overcurrent, first turn
the power switch off,
and then back on.
Then attempt solutions
1 through 8.