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Bilingual Voice Prompts
DSX Software Manual IntraMail Features ◆ 445
IntraMail
Features
1. In 4221-02: Routing Mailbox Voice Prompt Language (page 890), select the prompt language used by
calls answered or routed to the Routing Mailbox. The options are:
- 1 for Primary Language
- 2 for Secondary Language
1. For the Call Routing Mailbox that will initially answer the call:
- In 4221-02: Routing Mailbox Voice Prompt Language (page 890) select the prompt language the
caller should initially hear (
1 for primary or 2 for secondary).
- In 4231-Digit Assignment (page 901) for the assigned Dial Action Table, for an available key:
- For Action, enter 7 (GOTO).
- For Number, enter the number of the Call Routing Mailbox that will have the alternate language.
- Record an Instruction Menu that instructs the caller which digit to dial to switch languages.
2. For the Call Routing Mailbox that will have the alternate language:
- In 4221-02: Routing Mailbox Voice Prompt Language (page 890) select the alternate prompt lan-
guage (1 for primary or 2 for secondary).
- (Optional) In 4231-Digit Assignment (page 901) for the assigned Dial Action Table, for an available
key:
- For Action, enter 7 (GOTO).
- For Number, enter the number of the Call Routing Mailbox that initially answered the call.
- Record an Instruction Menu that tells the caller which digit to dial to return to the initial language.
1. In 3131-03: Line Voice Prompt Language (page 829), select the prompt language for calls on the line that
are routed to voice mail. The options are:
- 1 for Primary Language
- 2 for Secondary Language
1. In 2142-04: Station Mailbox Voice Prompt Language (page 768), select the prompt language the sub-
scriber hears when they log into their mailbox. The options are:
- 1 for Primary Language
- 2 for Secondary Language
1. In 2212-04: Ring Group Mailbox Voice Prompt Language (page 783), select the prompt language the
Group Mailbox user hears when they log into the Group Mailbox. The options are:
- 1 for Primary Language
-
2 for Secondary Language
1. In 2312-04: UCD Group Mailbox Voice Prompt Language (page 795), select the prompt language the
UCD Group Mailbox user hears when they log into the UCD Group Mailbox. The options are:
- 1 for Primary Language
- 2 for Secondary Language
3. Select the prompt language for Call Routing Mailboxes.
4. Optionally allow an Automated Attendant caller to dial a digit to switch languages.
5. Select the prompt language for outside lines.
6. Select the prompt language for Station Mailboxes.
7. Select the prompt language for Ring Group Mailboxes.
8. Select the prompt language for UCD Group Mailboxes.