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W415-0594 / A / 02.15.07
31
Smoke enters the
room during start-
up.
Cold air blockage. - burn a piece of newspaper to establish a draft.
Close the doors.
- if the flame is not getting enough air, first make sure the air control
is open. If additional air is needed, open the doors a small crack
only.
- open the by-pass damper
TROUBLE SHOOTING GUIDE
SYMPTOM PROBLEM TEST SOLUTION
B
EFORE
ATTEMPTING
TO
TROUBLESHOOT
,
PURGE
YOUR
UNIT
AND
INITIALLY
LIGHT
THE
PILOT
AND
THE
MAIN
BURNER
WITH
THE
GLASS
DOOR
OPEN
.
Kindling does not
start - fire smol-
ders.
Cold air blockage. - burn a piece of newspaper to establish a draft.
Not enough starter paper.
- use additional newspaper if necessary.
Not enough air.
- first make sure the air control is fully open. If additional air is
needed, a small crack in the doors is all that is needed.
Smoke enters the
room while re-
loading.
Insufficient Draft. - Chimney height and outside conditions can negatively affect draft.
In these cases a small amount of smoke may enter the home. Add-
ing more pipe or a draft-inducing cap may help.
Fireplace does
not burn hot
enough.
Wood is wet. - see the section on "Selecting Wood" for details.
Insufficient Draft.
- Chimney height and outside conditions can negatively affect draft.
In these cases a small amount of smoke may enter the home. Add-
ing more pipe or a draft-inducing cap may help.
Air control is not wide open.
- make sure the air control is open all the way. Slide the control back
and forth rapidly to insure the control is not stuck.
- close the by-pass damper
Blower does not
run.
Fireplace is not up to
temperature.
- this is normal. The blower will come on when the fireplace is hot -
usually 15 to 30 minutes.
Electricity is cut to the blower.
- check the household breaker or fuse to make sure it is operable.
Faceplate is cold. This is normal. - the air leading into the firebox comes from the exterior. In some
cases this air comes into the firebox and exits up the chimney. This
will not damage the fireplace.
Fireplace does
not burn overnight.
The doors are not sealing. - the doors are not sealing - see the section "Door Glass / Gasket
Replacement" for details.
- close the by-pass damperThe by-pass damper is in the
"open" position
The by-pass damper is in the
"open" position