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W415-0299 / C / 03.12.03
Main burner goes
out; pilot goes out.
Refer to "
MAIN BURNER GOES OUT; PILOT STAYS ON
"
Vent is blocked
- check for vent blockage.
- check joint seals and installation.
5" flexible vent has become
disconnected from fireplace.
- re-attach to fireplace.
Vent is re-circulating
Pilot burning; no
gas to main
burner; gas knob
is on 'HI'; wall
switch / thermo-
stat is on.
Themostat or switch is de-
fective.
- connect a jumper wire across the wall switch terminals; if main
burner lights, replace switch / thermostat.
Wall switch wiring is defec-
tive.
- disconnect the switch wires from the valve & connect a jumper wire
across terminals 1 & 3; if the main burner lights, check the wires for
defects and / or replace wires.
Main burner orifice is
plugged.
- remove stoppage in orifice.
- replace.
Faulty valve.
Pilot goes out
while standing;
Main burner is in
'OFF' position.
Gas piping is undersized. - turn on all gas appliances and see if pilot flame flutters, dimin-
ishes or extinguishes, especially when main burner ignites. Monitor
appliance supply working pressure.
- check if supply piping size is to code. Correct all undersized piping.
Pilot will not light. - check if pilot can be lit by a match
- check that the wire is connected to the push button ignitor.
- check if the push button ignitor needs tightening.
- replace the wire if the wire insulation is broken or frayed.
- replace the electrode if the ceramic insulator is cracked or broken.
- replace the push button ignitor.
No spark at pilot burner
- fill the tank.Out of propane gas
Spark gap is incorrect
- spark gap should be 0.150" to 0.175" (5/32" to 11/65" approx.) from
the electrode tip and the pilot burner. To ensure proper electrode
location, tighten securing nut (finger tight plus 1/4 turn).
No gas at the pilot burner
- check that the manual valve is turned on.
- check the pilot orifice for blockage.
- replace the valve.
- call the gas distributor.
Main burner goes
out; pilot stays on.
Pilot flame is not large
enough or not engulfing the
thermopile
- turn up pilot flame.
- replace pilot assembly.
Thermopile shorting - clean thermopile connection to the valve. Reconnect.
- replace thermopile / valve.
Remote wall switch wire is
too long; too much resist-
ance in the system.
- shorten wire to correct length or wire gauge.
Faulty thermostat or switch. - replace.
Remote wall
switch is in "OFF"
position; main
burner comes on
when gas knob is
turned to "ON" po-
sition.
Flames are very
aggressive.
Wall switch is mounted up-
side down
- reverse.
Faulty valve.
Door is ajar
Venting action is too great.
- replace.
- replace.Remote wall switch is
grounding.
- check for ground (short); repair ground or replace wire.Remote wall switch wire is
grounding.
-tighten door clamps
-restrict vent exit with restrictor vent kit, RP40-KT.
SYMPTOM PROBLEM TEST SOLUTION