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VC73410MUK Rev2 03/11
Morphy Richards products are
intended for household use only.
Morphy Richards has a policy of
continuous improvement in product
quality and design.
The company, therefore, reserves
the right to change the specification
of its models at any time.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0960
Spare Parts 0844 873 0726
Republic of Ireland 1800 409 119
REGISTERING
YOUR FIVE YEAR
GUARANTEE
• Available on registration in the UK
only.
Your standard 2 year guarantee is
extended for an additional 3 years
when you register the product within
28 days of purchase with Morphy
Richards. If you do not register the
product with Morphy Richards
within 28 days, your product is
guaranteed for 2 years. To validate
your 5 year guarantee, register with
us online at
www.morphyrichards.co.uk.
N.B. Each qualifying product needs
to be registered with Morphy
Richards individually.
Please note that the 5 year
guarantee is only available in the
UK and Ireland. Please refer to the
2 year guarantee for more
information.
YOUR TWO YEAR
GUARANTEE
To qualify for the 2 year guarantee,
the appliance must have been used
according to the instructions
supplied.
It is important to retain the retailer’s
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following
information if the product develops
a fault. These numbers can be
found on the base of the product.
Model number:
Serial number:
All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within
28 days of purchase, it may be
returned to the place of purchase
for it to be replaced. Alternatively, if
you have a problem, don’t take it
back to the retailer, instead call our
helpline: 0844 871 0960 (for
products purchased within the UK
only).
If the fault develops after 28 days
and within 24 months of original
purchase, you should contact the
Morphy Richards Helpline number
quoting the Model number and
Serial number on the product, or
write to Morphy Richards at the
address shown on the back of this
booklet. However, if you suspect a
fault, follow the simple checks
detailed below before retrying the
appliance or calling the helpline.
• Check the filters.
• Check the tools / tubes for
blockages.
• Check the plug is firmly in the
socket.
• Check the socket is working by
trying another appliance.
• Check the fuse in the plug.
Subject to the exclusions set out
below, the faulty appliance will then
be repaired or replaced and
dispatched usually within 7 working
days of receipt. You may be asked
to provide a copy of the proof of
purchase.
If, for any reason, this item is
replaced during the 2 year
guarantee period, the guarantee on
the new item will be calculated from
original purchase date. Therefore, it
is vital to retain your original till
receipt or invoice to indicate the
date of initial purchase.
EXCLUSIONS
Morphy Richards shall not be liable
to replace or repair the goods under
the terms of the guarantee where:
1
The fault has been caused or is
attributable to accidental use,
abnormal use, misuse, negligent use
or used contrary to the manufacturer’s
recommendations or where the fault
has been caused by power surges or
damage caused in transit.
2 The appliance has been used on a
voltage supply other than that
stamped on the products.
3 Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
4 The appliance has been used for
hire purposes or non domestic use.
5 The appliance is second hand.
6 Morphy Richards reserves the right
not to carry out any type of
servicing or repair work, under the
guarantee, at its discretion.
7 The guarantee excludes
consumables such as filters.
• This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered
as an additional benefit and does
not affect your statutory rights as a
consumer.
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not
be disposed of with household waste.
Please recycle where facilities exist.
Check with your Local Authority or retailer
for recycling advice in your country.
VC73410MUK Rev2_Instruction Booklet 11/03/2011 11:00 Page 12