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TROUBLESHOOTING Qualified Technicians Only
Unplug Appliance Before Performing Any Troubleshooting or Maintenance
PAGE 41
Troubleshooting Notes for Qualified Technicians only:
1.) If a ‘tri-ac’ (switching device within the controls) is blown for a particular component, it is possible for that component
to run continuously. The ‘tri-ac’ can be blown due to excessive heat or a voltage spike in excess of the specified +/-
10% of line voltage (120v).
2.) Many nuisance ‘faults’ can be avoided by properly ‘breaking-in’ the stove. It is strongly recommended that the stove
be run on the ‘high’ setting until 4 – 8 bags of fuel have been consumed. The auger / feed system will loosen up
during this period and begin to feed at a slightly faster rate which may have an impact during the ‘start-up’ routine.
3.) The igniter works by forcing air from the convection (room air) blower, through 2 holes in the igniter tube, and pass-
ing over the hot igniter probe. This hot air is what causes the pellets to ignite. It is very important that the convec-
tion jacket is properly sealed with high temperature RTV High Temperature Silicone (all seams and penetrations). If
there are enough leaks, the igniter will not receive enough air to promote ignition. It is also very important that the
holes in the igniter tube (located just inside the room air blower convection jacket) not become filled with RTV High
Temperature Silicone. Ignition will not occur if these holes are blocked.