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CARE OF YOUR SOFTENER
SECTION 3
19
3D. HELPFUL HINTS CHECKLIST
... TO HELP YOU SAVE MONEY
If your watersoftener fails to work, make the following easy checks.Often, youwill findwhat’s wrongyourself
and you won’t have to call and waitfor service. If you do not find anything wrong, while making the checks,
and your softener still does not work, call your Sears Service Department.
NOTES:
1. Also read ERROR CODE, page 12.
2. If an error code is not displayed, press and hold the #1 SELECT button until the display changes. Then, press
the #1SELECT button again and hold until aflashing HF codeappears. Itmust showHF32. If any othernumber
shows, the face plate computer is working on incorrect input and would probably be the cause of the problem.
To set HF32, press either the UP or DOWN button. When HF32 shows, press #1 SELECT button to
return a flashing 12:00 AM display. Reset the present time, hardness number, etc., pages 6 and 7.
PROBLEM CAUSE CORRECTION
No soft water No salt (or salt bridged) in the storage tank Refill with salt, or break the salt bridge (page
16). Press ON/OFF-HOLD (RECHARGE
NOW) button and hold for 3 seconds to start a
regeneration (see page 10).
Transfomer unplugged at the wall outlet,
or power cable leads loose, fuse blown,
circuit breaker popped, or circuit switched
off.
Check for loss of power due to any of these
and correct. With the power back on, look at
the time display and read PROGRAM
MEMORY, page 12.
Manual bypass valve(s) in bypass position Look at FIG. 12 on page 20. Move the stem in
a single valve to service. In a 3-valve bypass,
open the inlet and outlet valves, and be sure to
fully close the bypass valve.
Dirty, plugged or damaged nozzle &
venturi
Take apart and clean or replace damaged
parts (see page 17).
Valve drain hose plugged The drain hose must not have kinks, sharp
bends, or be raised too high above the
softener (see page 16 in your installation
manual).
Water hard sometimes Hardness number setting too low Press and release the #1 SELECT button until
HARDNESS shows in the display. Read the
hardness number in the display and be sure
the same grains per gallon number is shown
on your water analysis report. See page 7 to
reset. Press and release the SELECT button
until the present time shows in the display.
Using hot water when softener is
regenerating
Avoid using hot water during this timebecause
the water heater refills with hard water (see
Automatic Bypass, page 15).
Increase in the grains of hardness in your
water supply
Ask your Sears retail or catalog store for a new
water analysis. Then make a new hardness
number setting (page 7).