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SECTION 3 CARE OF YOUR SOFTENER
I
3D. HELPFUL HINTS CHECKLIST
... TO HELP YOU SAVE MONEY
If your water softener fails to work make the following easy checks. Often, you will find what's wrong
yourself and you won't have to call and wait for service. If you do not find anything wrong, while making
the checks, and your softener still does not work, call your Sears Service Department.
NOTES:
1. Also read ERROR CODE, page 11.
2. If an error code is not displayed, press and hold the SELECT button until the display changes. Then, press
the SELECT button again and hold until a flashing HF code appears. It must show HF31. If any other num-
ber shows, the face plate computer is working on incorrect input and would probably be the cause of the
problem. To set HF31, press either the UP [] or DOWN[] button. When HF31 shows, press SELECT to
return a flashing 12:00 AM display. Reset the present time, hardness number, etc., pages 6 and 7.
PROBLEM
No soft water
Water hard sometimes
CAUSE
No salt (or salt bridged) inthe storage tank
Transfomer unplugged at the wall outlet,
or power cable leads loose, fuse blown,
circuit breaker popped, or circuit switched
off.
Manual bypass valve(s) in bypass position
Dirty, plugged or damaged nozzle &
venturi
Valve drain hose plugged
Hardness number setting too low
Using hot water when softener is
regenerating
Increase in the grains of hardness in your
water supply
CORRECTION
Refill with salt, or break the salt bridge (page
15). Press ON/OFF-HOLD (RECHARGE
NOW) button and hold for 3 seconds to start a
regeneration (see page 10).
Check for loss of power due to any of these
and correct. With the power back on, look at
the time display and read PROGRAM
MEMORY, page 11.
Look at FIG. 12 on page 19. Move the stem in
a single valve to service. In a 3-valve bypass,
open the inlet and outlet valves, and be sure to
fully close the bypass valve.
Take apart and clean or replace damaged
parts (see page 16).
The drain hose must not have kinks, sharp
bends, or be raised too high above the
softener (see page 16 in your installation
manual).
Press and release the SELECT button until
HARDNESS shows in the display. Read the
hardness number in the display and be sure
the same grains per gallon number is shown
on your water analysis report. See page 7 to
reset. Press and release the SELECT button
until the present time shows in the display.
Avoid using hot water during this time because
the water heater refills with hard water (see
Automatic Bypass, page 14).
Ask your Sears retail or catalog store for a new
water analysis. Then make a new hardness
number setting (page 7).
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