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Problem: Cleaner won’t run
Problem: Cleaner suction low
Problem: Agitator won’t run
Problem: Nozzle won’t pick up
Possible cause
Possible solution
• Not “ON” at cleaner.
•
Turn “ON” at cleaner.
• Not “ON” at hand grip.
•
Turn “ON at hand grip.
• Not firmly plugged in.
•
Plug unit in firmly.
• No voltage in wall plug.
•
Check fuse or breaker.
• Blown fuse or tripped breaker.
•
Replace fuse/reset breaker.
Possible cause
Possible solution
• Hose power cord not firmly
plugged in.
•
Plug firmly into receptacle on
cleaner base.
• Broken or worn belt.
•
Replace belt.
• Floor surface set to “BARE”.
•
Set floor surface to “RUG”.
Possible cause
Possible solution
• Low cleaner suction.
•
See section “Cleaner suction low”.
• Obstruction in nozzle connector.
•
Remove blockage
• Agitator not running.
•
See section “Agitator won’t run”
• Agitator brushes worn.
•
Replace brushes.
Possible cause
Possible solution
• Bag full.
•
Replace paper bag.
• Obstruction in nozzle connector,
hose or wands.
•
Remove obstruction.
• Secondary filter dirty.
•
Clean filter.
• Bag not opening.
•
Open bag by pulling folds.
• Power set too low/suction regulator
open.
•
Increase power setting/close suction
regulator.
• Hose not properly connected to
cleaner
•
Ensure hose is properly connected.
If you have a
problem
If a minor problem occurs, it usually
can be solved quite easily when the
cause is found by using the check list
below.
Full One Year
Warranty
(Domestic Use)
Your HOOVER® appliance is warranted
in normal household use, in accordance
with the Owner’s Manual against original
defects in material and workmanship for
a period of one full year from date of
purchase. This warranty provides, at no
cost to you, all labor and parts to place
this appliance in correct operating con-
dition during the warranted period. This
warranty applies when the appliance is
purchased in the United States includ-
ing its territories and possessions, or in
Canada or from a U. S. Military
Exchange. Appliances purchased else-
where are covered by a limited one year
warranty which covers the cost of parts
only. This warranty does not apply if the
appliance is used in a commercial or
rental application.
Warranty service can only be obtained
by presenting the appliance to one of
the following authorized warranty ser-
vice outlets. Proof of purchase will be
required before service is rendered.
1. Hoover Factory Service Centers.
2. Hoover Authorized Warranty
Service Dealers (Depots).
For an automated referral of autho-
rized service outlets in the U.S.A.,
phone 1-800-944-9200 OR
visit The Hoover Company online at
www.hoovercompany.com
This warranty does not cover pick up
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state.
If further assistance is needed, or if
there are questions concerning this war-
ranty or the availability of warranty ser-
vice outlets, write or phone the
Consumer Response Center, The
Hoover Company, 101 East Maple St.,
North Canton, Ohio 44720. Phone 1-
330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
1-800-263-6376.