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PRO-2200 Two Reader Module PRO22R2 7Installation Guide
Shipping Instructions
To ship equipment back to Engineered Systems:
1. Contact the customer service department before returning equipment at 800-323-4576.
When calling, please have available:
• A description of the problem or reason for returning the equipment.
• Original purchase order number, invoice number and if the unit is under warranty.
• A new purchase order number if the unit is not under warranty
2. Obtain the Return Authorization Number (RMA) from the customer service
department at 800-323-4576.
3. Show the RMA number on all packages shipped. Packages, which are not marked with
an RMA number will be refused at the factory and returned COD.
4. Carefully pack the equipment for shipment. Use the original packing material whenever
possible
Limited Warranty
All Products sold or licensed by Engineered Systems include a warranty registration card
which must be completed and returned to Engineered Systems by or on behalf of the end
user in order for Engineered Systems to provide warranty service, repair, credit or
exchange. All warranty work shall be handled through Customer which shall notify
Engineered Systems and apply for a Return Merchandise Authorization (RMA) number
prior to returning any Product for service, repair, credit or exchange. Engineered Systems
warrants that its Products shall be free from defects in materials and workmanship for a
period of two years from date of shipment of the Product to Customer. The warranty on
Terminals, Printers, Communications Products and Upgrade kits is 90 days from date of
shipment. Satisfaction of this warranty shall be limited to repair or replacement of
Products which are defective or defective under normal use. Engineered Systems’
warranty shall not extend to any Product which, upon examination, is determined to be
defective as a result of misuse, improper storage, incorrect installation, operation or
maintenance, alteration, modification, accident or unusual deterioration of the Product due
to physical environments in excess of the limits set forth in Product manuals. THERE
ARE NO WARRANTIES WHICH EXTEND BEYOND THIS PROVISION. THIS WARRANTY
IS IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATU-
TORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
ANY PARTICULAR PURPOSE. NO REPRESENTATION OR WARRANTY OF THE
DISTRIBUTOR SHALL EXTEND THE LIABILITY OR RESPONSIBILITY OF THE
MANUFACTURER BEYOND THE TERMS OF THIS PROVISION. IN NO EVENT SHALL
ENGINEERED SYSTEMS BE LIABLE FOR ANY RE-PROCUREMENT COSTS, LOSS
OF PROFITS, LOSS OF USE, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAM-
AGES TO ANY PERSON RESULTING FROM THE USE OF ENGINEERED SYSTEMS’
PRODUCTS.