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6/04 - 2,500
Hellenbrand Water Conditioners, Inc., warrants to the original consumer/purchaser against defects in material and/or workmanship
from the date of the original installation as follows:
For a Period of FIVE YEARS: The control valve including electrical parts, internal parts, and valve body.
For a Period of TEN YEARS: Mineral tanks, 6” Diameter - 13” Diameter.
For a Period of FIVE YEARS: Mineral tanks, 14” - Up.
For a Period of FIVE YEARS: The salt storage/cabinet tank.
For a Period of ONE YEAR: Any other component.
Any parts used for replacement are warranted for the remainder of the original warranty period.
If a part described above becomes defective within the specified period, you should notify your Hellenbrand ProMate-1 dealer and
arrange a time during normal business hours for the dealer to inspect the water conditioner on your premises. Any part found defective
within the terms of this warranty will be repaired or replaced by him. You pay only freight from our factory and local dealer charges.
THIS WARRANTY DOES NOT COVER defects caused by accident, fire, flood, Act of God, misuse, misapplication, neglect,
alteration, installation or operation contrary to our printed instructions, or repair or service by anyone other than the factory or authorized
Hellenbrand ProMate-1 dealer.
Our performance specifications are furnished with each water conditioning unit. ANY EXPRESS WARRANTY NOT PROVIDED
HEREIN, AND ANY REMEDY FOR BREACH OF CONTRACT WHICH BUT FOR THIS PROVISION MIGHT ARISE BY IMPLICATION
OR OPERATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED. THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND OF FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO A TERM OF TWO (2) YEARS. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.
As a manufacturer, we do not know the characteristics of your water supply or the purpose for which you are purchasing this water
conditioner. Please understand the quality of water supplies may vary seasonally or over a period of time, and that your water usage
rate may vary as well. Water characteristics can also change considerably if your water conditioner is moved to a new location. For these
reasons, we assume no liability for the determination of the proper equipment necessary to meet your requirements and we do not
authorize others to assume such obligations for us.
UNDER NO CIRCUMSTANCES SHALL HELLENBRAND WATER CONDITIONERS, INC., BE LIABLE TO PURCHASER OR TO
ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER LOSS,
DAMAGE, OR EXPENSE OF ANY KIND, INCLUDING LOSS OF PROFITS, WHETHER ARISING OUT OF BREACH OF WARRANTY,
BREACH OF CONTRACT, OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
PROMATE-1 WARRANTY