Filter
Top Products
i
SAFETY AND WARNING INFORMATION
READ and UNDERSTAND all instructions carefully before starting the installation.
FAILURE TO FOLLOW these installation instructions may result in a possible fire
hazard and will void the warranty.
Prior to the first firing of the fireplace, READ the Using Your Fireplace section of the
Owners Guide.
DO NOT USE this appliance if any part has been under water. Immediately CALL a
qualified service technician to inspect the unit and to replace any part of the control
system and any gas control which has been underwater.
THIS UNIT IS NOT FOR USE WITH SOLID FUEL.
Installation and repair should be PERFORMED by a qualified service person. The
appliance and venting system should be INSPECTED before initial use and at least
annually by a professional service person. More frequent cleaning may be required due
to excessive lint from carpeting, bedding material, etc. It is IMPERATIVE that the units
control compartment, burners, and circulating air passageways BE KEPT CLEAN to
provide for adequate combustion and ventilation air.
Always KEEP the appliance clear and free from combustible materials, gasoline, and
other flammable vapors and liquids.
NEVER OBSTRUCT the flow of combustion and ventilation air. Keep the front of the
appliance CLEAR of all obstacles and materials for sevicing and proper operations.
Due to the high temperature, the appliance should be LOCATED out of traffic areas and
away from furniture and draperies. Clothing or flammable material SHOULD NOT BE
PLACED on or near the appliance.
Children and adults should be ALERTED to the hazards of high surface temperature and
should STAY AWAY to avoid burns or clothing ignition. Young children should be
CAREFULLY SUPERVISED when they are in the same room as the appliance.
These units MUST use one of the vent systems described in the Installing the Fireplace
section of the Installers Guide. NO OTHER vent systems or components MAY BE USED.
This gas fireplace and vent assembly MUST be vented directly to the outside and MUST
NEVER be attached to a chimney serving a separate solid fuel burning appliance. Each
gas appliance MUST USE a separate vent system. Common vent systems are
PROHIBITED.
INSPECT the external vent cap on a regular basis to make sure that no debris is
interfering with the air flow.
The glass door assembly MUST be in place and sealed, and the trim door assembly
MUST be in place on the fireplace before the unit can be placed into safe operation.
DO NOT OPERATE this appliance with the glass door removed, cracked, or broken.
Replacement of the glass door should be performed by a licensed or qualified service
person. DO NOT strike or slam the glass door.
The glass door assembly SHALL ONLY be replaced as a complete unit, as supplied by
the gas fireplace manufacturer. NO SUBSTITUTE material may be used.
DO NOT USE abrasive cleaners on the glass door assembly. DO NOT ATTEMPT to
clean the glass door when it is hot.
Turn off the gas before servicing this appliance. It is recommended that a qualified
service technician perform an appliance check-up at the beginning of each heating
season.
Any safety screen or guard removed for servicing must be replaced before operating
this appliance.
LIMITED 10 YEAR WARRANTY
HEAT-N-GLO GAS FIREPLACE PRODUCTS
In order to presumptively establish the dates to which your HEAT-N-GLO Limited 10 Year Warranty runs, you
must mail the completed warranty card to HEAT-N-GLO FIREPLACE PRODUCTS, INC., 6665 West
Highway 13, Savage, MN 55378, within 60 days of the date of fireplace installation. If you fail to do so, you
may be required to prove the date of installation before warranty work can be performed.
The warranty exclusions and limitations of liability are effective upon installation of the fireplace.
Subject to the conditions set forth herein, HEAT-N-GLO FIREPLACE PRODUCTS, INC. ("HEAT-N-GLO")
extends the following warranty with respect to HEAT-N-GLO Gas Fireplace Products.
If HEAT-N-GLO is reasonably satisfied that any part or portion of the fireplace covered by this Limited Warranty
is defective in material or workmanship under normal use and service as described in the Owners Guide,
HEAT-N-GLO will take the following actions:
1.If the defect is reported during the first year from the date of installation (stainless steel burners and fiber logs
are covered for 3 years), HEAT-N-GLO will replace or repair the defective components at its sole expense. The
decision whether to replace a component shall be made at HEAT-N-GLO's sole discretion. This Limited
Warranty does
not cover components broken during shipping, misuse or careless handling. HEAT-N-GLO
shall be not responsible for any indirect, incidental, or consequential damages or for any costs other than those
incurred by HEAT-N-GLO to repair or replace the defective component. If components (including venting)
other than factory approved components are used, all warranty and liability on the fireplace is voided. Defects
reported after the first year will not be covered by warranty unless they fall within the purview of
paragraph 2 or 3 below.
2.If the following defects are reported during the second year after the date of installation, HEAT-N-GLO will
supply replacement parts at the current wholesale price: defective electrical or manual components, optional
components or accessories, and glass panels (not including glass panels broken during misuse or careless
handling). HEAT-N-GLO shall not be responsible for any labor, transportation or other costs. Furthermore,
HEAT-N-GLO shall not be liable for any indirect, incidental or consequential damages.
3.HEAT-N-GLO will replace or repair a defective firebox or heat exchanger, at any time during the 10 years from
the date of installation. The decision whether to replace the defective component shall be made at
HEAT-N-GLO's sole discretion. HEAT-N-GLO shall not be responsible for any indirect, incidental or
consequential damages or for any costs other than those incurred by HEAT-N-GLO to repair or replace the
defective component.
This Limited Warranty is the exclusive remedy available to you. If HEAT-N-GLO cannot effectively resolve a
warranty problem in an expedient and cost-effective manner, it can discharge its entire warranty liability by
refunding the price of the product to you.
Products made by other manufacturers, whether sold with the fireplace or added thereafter, are NOT covered by
this Limited Warranty. The use of other unauthorized components will make this warranty null and void. This
Limited Warranty will also be void if the appliance is not installed by a qualified installer in accordance with the
Installers Guide. Furthermore, the Limited Warranty will be void if the fireplace is not operated, at all times,
according to the Owners Guide furnished with the fireplace. Any service work
must be performed by authorized
service representatives.
EXCEPT TO THE EXTENT PROVIDED BY LAW, NO OTHER EXPRESS OR IMPLIED WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL
APPLY TO THE FIREPLACE PRODUCT. In States that do not allow limitations on how long an implied warranty
lasts, or do not allow exclusion of indirect damages, those limitations or exclusions may not apply to you. You may
also have additional rights not covered in this Limited Warranty.
HEAT-N-GLO reserves the right to make changes at any time, without notice, in design, material, specifications
and prices. It also reserves the right to discontinue styles and products.